About the role
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Care Coordinator
$16 - $23 per hour | Flexible Schedules
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.What You’ll Get
- Competitive Pay: $16-$23 per hour (based on experience)
- Additional Compensation:
- Team-Based Profit Sharing Bonus
- When your clinic exceeds its daily revenue goal, the extra earnings go into a shared bonus pool that is distributed among the team. Team members have earned up to an additional $250/month or more!
- Team-Based Profit Sharing Bonus
Comprehensive Benefits
- Medical, Dental & Vision Plans
- $0 monthly premiums for qualified individualsMental health support programs
- 401(k) with partial employer match
- Paid Parental Leave
- Commuter Benefits
- Pet Bereavement Leave
Professional Growth
- Up to 100% Tuition Reimbursement for team members pursuing LVT/CVT/RVT
Work-Life Balance
- Schedules released at least one month in advance
- Flexible Scheduling Options
- In-Clinic Pet Care Discount
- Generous Employee Referral Bonus (up to $8,000)
Other Perks
At Bond Vet, we believe the little things matter. We’ve designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.
- A Fur-ever Home Feeling: A welcoming, supportive culture where people—and their pets—truly belong. 🐾
- FIGS Scrubs Provided: Premium FIGS scrubs supplied by us and laundered in-clinic so you can focus on patients, not laundry.
- Stocked Pantries: Snacks, drinks, and essentials always available to keep you fueled during shifts.
- Weekend Team Lunch: Free lunch provided for clinic teams on weekends.
- Stocked Bathrooms: Thoughtful essentials like pads, tampons, deodorant, hair ties, and other toiletries available when you need them.
- Bond Swag Credit: Credit to the Bond swag shop so you can rep the brand you’re proud to be part of.
- Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.
- Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.
What You’ll Do:
- Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
- Manage the schedule of daily appointments and walk-ins
- Take and make calls and communicate via email to other Vet Practices and clients as necessary
- Keep our common areas clean and well stocked
- Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
- Perform other duties as assigned by your team leaders
You Have:
- At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
- Experience in the veterinary industry preferred
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- A high comfort level typing and utilizing multiple computer systems
- Prior experience in veterinary practices or animal care is a plus
Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.
