Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineering who will showcase and adapt Geotab solutions for partners and end-users, by identifying and understanding customer needs and requirements. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Solutions Engineering your key area of responsibility will be involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements, support partners and customers to overcome their business challenges, drive Geotab’s strategies, develop tools and educational content, and help identify gaps in the product ecosystem. You will need to work closely with a variety of stakeholders within our sales channels, customer care, product management and other solutions engineering teams.

To be successful in this role you will be a customer-focused professional with strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences. In addition, the successful candidate will have effective problem-solving and critical thinking abilities, strong time management and organizational skills to manage multiple projects simultaneously, and a desire to stay relevant with emerging technology while adapting to growing market demands.

How you'll make an impact:

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.

• Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.

• Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.

• Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience.

• Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how.

• Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.

• Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.

• Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product.

• Keep and maintain accurate documentation and records of customer/partner engagements, solution designs and deliverables by following department processes and procedures.

What you'll bring to this role:

Why job seekers choose Geotab: