All Community Health Workers  responsibilities are performed under supervision of the HA Programs Manager. The first three months of employment will include extensive training and shadowing experienced CHWs. 

• In coordination with the Program Manager, develops and maintains schedule of availability with referring partners in the community to provide services to program participants.
• Provides services via telehealth and/or in-person in the community in King and South Snohomish counties, as needed.
• Assesses health coverage, health care access history, and resource needs of program participants.
• Provides referrals and coordination of medical, vision, dental, mental health care, along with referrals to other social services that address the social determinants of health.
• Provides program participants with education and advocacy about managed care, health insurance coverage and health care system utilization.
• Trouble shoots with medical providers and billing departments at clinics and medical centers.
• Facilitates WA Apple Health (Medicaid) and Qualified Health Plan enrollment and recertification through WAHealthPlanFinder
• Meets regularly with supervisor and team for updates, collaboration, case management and review.
• Incorporates the YWCA’s Race and Social Workplan by understanding how racism, sexism, classism, and other oppressions intersect and are embedded in institutions.
• Assure that program participants, staff, volunteers, and community partners are treated with respect and dignity regardless of race, ethnic background, gender, or socioeconomic background.
• Provide psycho-social emotional support to program participants as needed and necessary.

 

The duties listed above are representative of the essential functions of the position. Other duties may be assigned as needed.