This role may be based in Washington DC, NYC, Chicago, Houston, or San Francisco.

The Global Head of Crisis Advisory and Risk Consulting is a US-based senior leadership role responsible for setting and executing the global strategy for a market-leading crisis advisory and risk consulting business. This individual will lead a globally distributed team of experts helping clients prepare for, respond to, and recover from complex crises, critical incidents, and enterprise risk events.

The role requires a highly credible leader with established client relationships, deep experience advising Boards and C-Suite executives across the security, intelligence and resilience portfolios, proven operational expertise in hands-on crisis response following serious incidents, and a proven track record of commercial success leading and growing an international consulting practice. Market knowledge and/or experience in key growth markets is a must.

The successful candidate must also be a dynamic people leader with experience leading high-performing teams, recognized for demonstrating Control Risks’ core values around teamwork and collaboration, and be forward-thinking in leveraging AI and emerging technologies to transform both internal delivery and client-facing solutions.

Key Responsibilities

Strategic Leadership

• Execute the global vision, strategy, and growth plan for the Crisis Advisory and Risk Consulting practice, strengthening the firm’s position in the US, Canada, UK, Europe and Japan.
• Scale a high-performing, globally integrated practice with consistent service quality, strong collaboration, and clear market differentiation.
• Identify emerging security, geopolitical, operational, reputational, and regulatory risks and translate them into compelling advisory offerings with the Senior Security Leadership Team and Service Line leads.
• Adopt approved AI platforms and technology partnerships to improve efficiency, delivery models, and technology-enabled client solutions.
• Establish a structured process to evaluate emerging AI and technology platforms and source ideas across the practice.
• Partner with Security leadership, Clients & Markets, and Global Service Lines to align priorities and support joint go-to-market efforts.

Client Leadership and Advisory

• Advise Boards, CEOs, executive committees, and C-Suite leaders on crisis preparedness, incident response, resilience, and high-impact risk issues in a fee-earning capacity.
• Generate, lead, and oversee strategic engagements involving crisis management, serious incidents, reputational threats, cyber events, workplace violence, regulatory scrutiny, or other disruptions.
• Provide hands-on strategic crisis advisory support after serious incidents, guiding response, stakeholder coordination (client and internal), recovery, and lessons learned.
• Embed AI-enabled insights and tools to improve delivery speed, efficiency, deliverables, and client outcomes.

Commercial Growth and Business Management

• Deliver sustained revenue growth and profitability, using the Security PMO to improve resourcing and develop talent.
• Win major engagements, grow key accounts, improve margins, and develop new services in response to market demand.
• Identify and commercialize AI-driven offerings that generate new revenue streams and strengthen market differentiation.
• Own business planning, pipeline development, forecasting, and performance management for the practice.
• Strengthen client, partner, and internal relationships to drive cross-sell and integrated solutions.

Team and Practice Development

• Lead, mentor, and inspire team members across multiple geographies.
• Foster a culture of excellence, agility, teamwork, accountability, inclusion, and innovation.
• Champion AI literacy and adoption so practitioners can use new tools and ways of working.
• Support talent acquisition, succession planning, and leadership development to build long-term bench strength.
• Maintain best practices, methodologies, and quality standards across crisis advisory and risk consulting engagements.

Thought Leadership and Market Presence

• Serve as brand ambassador and recognized thought leader in security, crisis management, resilience, and risk advisory.
• Regularly contribute to content, executive briefings, keynotes, media interviews, and industry engagement.
• Shape perspectives on security, crisis management, risk, and AI-enabled transformation.
• Enhance the firm’s reputation through innovative thinking and impactful client outcomes.

Requirements

Required Qualifications

• Minimum of 15 years of progressive experience in crisis advisory, risk consulting, security consulting, resilience, and/or corporate threat and intelligence programs, including at least 5 years’ experience in a senior leadership role with P&L responsibility. Experience gained at other leading consulting firms, in-house corporate roles, or government/military service is valued
• Bachelor's degree in a relevant field such as business, security studies, international relations, public policy, or related discipline.
• Demonstrated experience engaging directly with Boards and C-Suite executives on high-stakes issues.
• Substantial hands-on crisis advisory experience following a serious incident, including advising clients during the immediate and ongoing phases of response and recovery.
• Proven track record of commercial success managing a globally distributed business, including responsibility for revenue growth, profitability, business development, and team leadership across regions.
• First-hand experience operating in the US and Canada, with a strong understanding of the local business environment, regulatory landscape, client expectations, and market dynamics in these key markets.
• Demonstrated ability to drive digital and AI transformation, including embedding AI into internal operations and developing market-facing, technology-enabled offerings.
• Strong experience leading large (50+ professionals), complex, multidisciplinary teams in fast-moving, high-pressure environments.
• Excellent judgment, executive presence, and the ability to remain calm, credible, and decisive under pressure.
• Strong client relationship skills with the ability to influence senior decision-makers and build trusted advisor status.
• Outstanding communication skills, including the ability to synthesize complex issues into clear, actionable recommendations.

Preferred Qualifications

• Deep understanding of risk intelligence, corporate security programs, crisis management frameworks, enterprise risk, business resilience, operational risk, reputational issues, and stakeholder response strategies.
• Experience supporting clients in regulated or highly scrutinized sectors.
• Established market profile and professional network that supports business development and thought leadership.
• Advanced degree (e.g. MBA, MA, MS) or relevant professional certifications in risk, crisis management, business, security, or related disciplines.

The base salary range for this position is $250,000-$360,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.