About the role
Oowlish · Onsite
Join Our Team
Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.
As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.
We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.
About the Role
We are looking for an experienced AI Solutions Engineer to help build an AI-powered IT Help Desk Automation platform using AWS Bedrock and modern serverless technologies.
This role focuses on designing intelligent automation workflows that leverage AI agents to streamline IT operations, including ticket triage, request routing, and identity/access management automation across enterprise systems.
The ideal candidate combines strong Python development skills with hands-on experience building AI-powered applications using AWS Bedrock and modern AWS serverless services.
Key Responsibilities:
Requirements:
Must Have:
- Bedrock Agents
- Action Groups
- Guardrails
- Experience developing serverless applications using:
- AWS Lambda
- AWS Step Functions
- Experience integrating enterprise systems through REST APIs.
- Experience with identity and access management integrations.
- Experience designing scalable cloud-native architectures.
- Strong understanding of Generative AI application development.
Nice to Have:
- Okta
- Azure Active Directory (Azure AD)
- KACE
- Experience with enterprise ITSM platforms.
- Experience with authentication and identity management.
- Experience with Amazon API Gateway.
- Experience with EventBridge or SQS.
- Experience with Infrastructure as Code.
- Experience with prompt engineering.
- Experience optimizing AI agent workflows.
Benefits & Perks:
Home office;
Competitive compensation based on experience;
Career plans to allow for extensive growth in the company;
International Projects;
Oowlish English Program (Technical and Conversational);
Oowlish Fitness with Total Pass;
Games and Competitions;
You can also apply here:
Website: https://www.oowlish.com/work-with-us/
LinkedIn: https://www.linkedin.com/company/oowlish/jobs/
Instagram: https://www.instagram.com/oowlishtechnology/
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