About the role
A leading company in the Personal Protective Equipment (PPE) industry located in Piraeus
Responsibilities
- Respond promptly to customer inquiries, providing accurate product information, pricing, and delivery details.
- Prepare and deliver quotations ensuring all terms and conditions are clearly communicated and understood.
- Collaborate with Customer Service and other relevant departments to ensure timely order processing, smooth coordination of shipments including arranging transportation, shipment tracking and resolution of any customer issues or concerns
- Maintain accurate and up-to-date customer records, sales reports, and activity logs using ERP/ CRM system.
- Maintain strong relationships with existing and potential clients through regular communication.
- Develop and maintain a deep understanding of the PPE product range, including features, benefits, and applications within the shipping industry.
- Ability to provide guidance and support to clients regarding freight forwarding services, including customs clearance, documentation requirements, and logistics coordination.
Requirements
- Bachelor’s degree in Shipping/Logistics/Business or relevant field is preferred but not mandatory.
- Fluent in English, excellent verbal and written use is mandatory.
- Proficient use of MS Office.
- Knowledge and experience in S1 ERP or similar will be an asset.
- Team player.
- High level of accuracy, good attention to detail, methodical approach.
- Background in the shipping field will be considered an advantage.
Benefits
- A unique opportunity to thrive at one of the leading companies in the Personal Protective Equipment industry.
- Health Insurance Plan.
- Friendly and professional working environment.
- State-of-the-art facilities.
- Continuous training.
- Career development.