Companies Pavago Chief of Staff

About the role

Pavago · Remote

Chief of Staff (Strategy & Operations) – Remote

Remote | Full-Time | Executive Leadership | U.S. Business Hours

Hiring for Our Client

Our client is seeking an experienced Chief of Staff to serve as a strategic partner to the CEO and executive leadership team. This is a high-impact leadership role focused on driving company strategy, improving operational execution, aligning cross-functional teams, and ensuring key initiatives move forward efficiently.

The ideal candidate combines strategic thinking with hands-on execution and thrives in fast-paced, high-growth environments.

Key Responsibilities

Strategic Planning & Execution

  • Partner with the CEO to define and execute company strategy and organizational goals
  • Translate executive priorities into actionable plans, timelines, and measurable outcomes
  • Drive accountability across strategic initiatives and company-wide projects
  • Identify execution risks and recommend solutions proactively
  • Lead special projects and high-priority business initiatives

Executive Partnership

  • Support the CEO in prioritization, planning, and decision-making
  • Prepare executive briefings, presentations, reports, and leadership communications
  • Assist with board meetings, investor updates, and executive reporting
  • Represent leadership in meetings and cross-functional initiatives when appropriate
  • Handle confidential business matters with professionalism and discretion

Cross-Functional Leadership

  • Align teams around company objectives and priorities
  • Facilitate communication and collaboration across departments
  • Lead leadership meetings, follow-up processes, and action-item tracking
  • Resolve bottlenecks and improve execution across functions
  • Build strong relationships with internal and external stakeholders

Operations & Business Performance

  • Improve internal processes, systems, and operating procedures
  • Support quarterly planning, annual planning, and business reviews
  • Develop executive dashboards and performance reporting
  • Track KPIs, business metrics, and organizational performance
  • Identify opportunities to improve efficiency, accountability, and scalability

Communication & Organizational Alignment

  • Draft executive communications and company-wide updates
  • Ensure consistent messaging across teams and stakeholders
  • Support leadership communications related to growth initiatives, partnerships, and strategic priorities
  • Reinforce company culture, values, and organizational alignment

Required Qualifications

  • 7+ years of experience in Chief of Staff, Strategy, Operations, Business Management, Consulting, or related leadership roles
  • Experience working directly with CEOs, founders, or executive leadership teams
  • Proven success leading cross-functional initiatives and strategic projects
  • Strong business acumen and operational decision-making skills
  • Exceptional communication and stakeholder management abilities
  • Ability to manage multiple priorities in fast-paced environments
  • Strong problem-solving, organizational, and execution skills

Preferred Qualifications

  • MBA or advanced degree preferred
  • Experience in high-growth startups, technology companies, consulting firms, or scaling organizations
  • Background in management consulting, investment banking, business operations, or corporate strategy
  • Experience supporting board-level reporting and executive planning
  • Experience driving organizational change and process improvement initiatives

Technical Skills

  • Microsoft Office Suite
  • Google Workspace
  • Project Management Platforms:
    • Asana
    • Monday.com
    • Notion
    • Similar tools
  • Business reporting and executive dashboards
  • KPI tracking and operational analytics
  • CRM and business productivity platforms

What Success Looks Like

  • Strategic initiatives are delivered on time and aligned with company goals
  • Executive leadership operates with greater focus and efficiency
  • Cross-functional teams collaborate effectively and remain accountable
  • Business metrics, reporting, and decision-making improve
  • Organizational processes scale alongside company growth
  • Leadership receives clear visibility into priorities, risks, and performance

Ideal Candidate

  • Strategic and highly analytical
  • Strong operator with an execution mindset
  • Exceptional communicator and relationship builder
  • Comfortable influencing without direct authority
  • Organized, proactive, and solutions-oriented
  • Trusted with highly confidential information
  • Thrives in ambiguity and fast-changing environments
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