The Role | Te mahi

We are seeking a Night Auditor to provide an exceptional level of service that exceeds expectations of our guests.

This fixed term role based at Novotel Christchurch Airport.

Responsibilities

• This role reports in to the Night Manager.
• Manage the hotel whilst on shift and when senior managers are not present.
• Assisting with guest inquiries and ensuring a warm and friendly interaction.
• Ensure all complaints are deal with appropriately.
• Attend to any emergency issues including security, maintenance, fire or evacuation.
• Complete Audit procedures and tasks, including running financial reports, investigate anomalies and complete any other end-of-night tasks.
• Carry out regular security walks and check all areas of the hotel (quality and presence),
• Front Desk during check in and check out periods during the night.

Requirements

About you | Ko koe tenei

• Must be available to work overnight
• Ideally if they have Duty Manager license
• Confident and motivated with a strong guest service orientation
• Professional personal presentation and a great work ethic
• Previous front office experience at supervisory level.
• Exceptional attention to detail
• Flexible and adaptable in approach and a team player.
• Ability to prioritize and work well under pressure
• Right to Work in NZ

Benefits

He kura te tangata - We are all valued

As an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!

As an employer of choice, we offer great employee benefits including:

• Free Life cover, Digital Will & Best Doctors service
• Staff meals on duty and free parking near the airport
• Wellbeing program, including Health insurance discounts
• Excellent reward & recognition events
• Excellent staff, friends and family rates within our network of hotels
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own digital learning Academy

Who We Are - Ko Wai Mātou

Here at Novotel Christchurch Airport, we have one passion, you! We care, we do the right thing and we work together. As a Novotel team member, you will demonstrate these values with your day-to-day actions, however great or small.

Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group. Hind Management operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.  Awarded ‘ Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Nau mai, haere mai, tauti mai!

At Accor and Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. 

E manawanui ana tātou - We care 

Ka mahi tahi tātou - We work together 

Ka whai tātou i te tika - We do the right thing 

He kura te tangata - We are all valued