Simbe's robots operate in live retail environments around the clock - and the Senior Fleet Operations Engineer is the technical force keeping them that way. This role sits at the intersection of hands-on electromechanical work and remote systems monitoring, requiring sharp diagnostic instincts, strong customer communication, and the technical range to move between field repairs and command-line troubleshooting.

This is a high-ownership role on a small, fast-moving team. The work is varied, the stakes are real, and no two days look the same.

What We're Looking For 

The strongest candidates will be self-directed problem-solvers who take ownership in the field without waiting to be told what to do. They communicate proactively with customers, escalate when appropriate, and bring a service mindset to every interaction — whether that's a store manager waiting on a repair or an engineer asking for remote support.

 

At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.

 

Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors. 

Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.

Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.

Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.

Innovative - We are bold and innovative, with an intense focus on product design and user experience.

Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.