Executive Assistant to the Founder

Department: Executive / Administration

Location: Remote

Employment Type: Full-time

Position Summary

The Executive Assistant to the Founder provides high-level administrative, operational, and personal support to ensure the Founder’s time, attention, and priorities are protected and advanced. This role is responsible for calendar and communications management, executive-level coordination, business administration, and selected HR/people-operations tasks.

Operating within a fast-paced e-commerce business, the Executive Assistant must thrive in a dynamic environment with many moving parts—vendors, partners, customer needs, marketing initiatives, fulfillment coordination, and internal workflows. The ideal candidate is resourceful, proactive, and detail-oriented, with a continuous-improvement mindset that identifies friction, tightens systems, and makes the business more organized, predictable, and scalable.

Confidentiality is paramount: this role will handle sensitive personal, financial, HR, and business information and requires strict discretion.

Key Responsibilities

• Executive Support
• Manage Founder’s calendar, appointments, and travel logistics.
• Screen, prioritize, and draft communications (email, calls, messages).
• Prepare briefing materials, agendas, and follow-ups for meetings.
• Business Operations
• Coordinate with vendors, partners, and internal teams to ensure smooth workflows.
• Track deliverables, deadlines, and project milestones.
• Support marketing, fulfillment, and customer service initiatives as needed.
• Administrative & HR Support
• Assist with onboarding, documentation, and people-operations tasks.
• Maintain confidential records and files.
• Support budgeting, reporting, and operational documentation.
• Continuous Improvement
• Identify inefficiencies and propose streamlined processes.
• Implement organizational systems to improve scalability and predictability.

Qualifications

• Education & Experience
• Bachelor’s degree preferred (Business Administration, Communications, or related field).
• 3+ years of experience in executive assistance, operations, or business administration.
• Experience in e-commerce or fast-paced entrepreneurial environments is a plus.