Chronic disease isn't managed in a clinic. It is managed at home, in relationships, in the everyday. What's on the dinner table, what gets said, and who notices when someone's struggling. For the 130 million Americans managing a chronic condition, the healthcare system has offered the same answer for decades: a 15-minute doctor's visit, a pamphlet, and a portal login they'll never use.

At Nuna, we are building an AI health coach that shows up like a person who actually has time: available at 3am, infinitely patient, and never behind a waiting room. We use motivational interviewing to help patients and their families see themselves clearly, design experiments that fit their real lives, and navigate a system that has not historically been on their side. We are building from the ground up around a simple belief: patients don't want to be healthy; they want their lives back.

We're not competing with other health apps. We're competing with the moment a person gives up on getting better. If that's a problem you want to work on, we'd like to talk.

The role

Nuna is expanding how it provides care to its users. We are looking for one or more part-time, contract nurses to help us ensure we’re providing the right care to the right patients. Our understanding of our needs, and those of our patients, will evolve (and our nurses will help us develop that understanding), so the scope and the number of hours may optionally expand in the future.

This is a contract role, starting with a 6-month term with the option to renew; this role will not offer benefits. We expect around 5 hours per week at the start. If you have more time and we have more work, we may increase your hours. Within certain timeframes, work can be done at your convenience. We may occasionally invite you to meetings with our team.

What you’ll do

• Chart Review: review patient records to ensure that patients are a good fit for the Nuna app. This will involve:

  • Comparing diagnoses, prescription activity, test results, and medical records from a variety of sources

  • Reconciling discrepancies

• Support the Nuna app’s medication management features (non-prescribing)

  • Review medication lists for completeness, appropriateness, and potential issues (e.g. adherence concerns, duplication, gaps, etc.)

  • Help patients communicate with their clinical teams about potential opportunities to improve medication experience

  • Liaise with clinical teams about patient medication experience

• Support Nuna’s Medical Director in developing programs and processes to best support the care of Nuna patients

  • Assist in the design of future clinical tasks and responsibilities

  • Provide product feedback to Nuna product teams

  • Participate in quality improvement efforts

What we’re looking for

• Licensure in Illinois (required)

• 6 months of clinical chart review experience

• Comfortable learning new technology

Bonus Points

• Licensure in California and/or Tennessee

• Experience with cardio-metabolic care

• Interest in digital health and informatics

• Experience with risk adjustment review of medical records

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