About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

Job Responsibilities

1. Strategic Leadership & Business Growth:

• Develop and implement brokerage business strategies to achieve the business KPIs for Direct-to-Business and Partner/Agent Sales teams.
• Ensure business plans for each business channel are aligned with commercial goals, focusing on growth and profitability.
• Monitor the performance of all teams to ensure the brokerage business hits its sales and revenue targets.

2. Sales & Client Acquisition:

• Supervise and closely track the performance of the Direct-to-Business and Agency channel
• Sales teams, ensuring alignment with sales targets on a weekly, monthly and quarterly basis.
• Oversee and optimize sales processes to ensure pipelines and opportunities growth to drive profitable business
• Ensure all teams are driving client acquisition effectively and work towards exceeding revenue goals.

3. Insurance Placement & Partnerships:

• Collaborate with the Head of Placement to secure optimal terms from insurers and maintain strong partnerships.
• Ensure the placement team provides the best commercial offers on time, supporting the brokerage in meeting customer needs.
• Support placement team with new binder development to support sales channel needs.
• Use your network in the insurance industry to enhance support to the brokerage business

4. Operational Excellence & Financial Oversight:

• Oversee finance reconciliation, ensuring timely and accurate reporting to the Regional Office.
• Monitor and enhance reporting systems, ensuring data accuracy and transparency, particularly for monthly numbers and KPIs.
• Ensure compliance with all standard operating procedures (SOPs) and continuously improve processes to support business growth.

5. Team Leadership & Performance Management:

• Lead the brokerage team, working with the Head of Sales, Head of Placement, and other leaders to ensure targets are met.
• Conduct regular performance reviews, ensuring the teams stay on track to meet goals, and provide mentorship to improve team output.
• Conduct regular checkups with the Regional Office to assess business health, review performance metrics, and ensure that the brokerage business is on track.
• Other roles and responsibilities as determined by Regional Office from time to time.

Requirements

• Minimum Bachelor's degree in business, marketing, or a related field
• Minimum of 10 years of experience in the insurance industry with proven track record in building, scaling, and managing agency and/or brokerage channels
• Hold professional relevant Indonesian insurance certifications (APARI) is a significant advantage
• Deep understanding of OJK regulations and compliance standards
• Strong experience in non-life Agency and Broking for both B2B and/or B2C insurance distribution models
• Experience working in an Insurtech or a digitally-forward brokerage environment 
• Strong knowledge of insurance products, distribution channels, and market trends.
• Strong leadership, interpersonal, and communication skills, with the ability to build and maintain relationships with partners and stakeholders
• Proven ability to lead multi-functional teams.