About Docketly

Docketly is an appearance counsel provider. We match local attorneys with large firms in need of coverage for short, procedural hearings nationwide. 

Job Summary:
We are seeking a detail-oriented Verification Operations Specialist (Data Entry) to help ensure the accuracy and quality of hearing information before it is shared with our attorney network. In this role, you'll be a critical checkpoint in our operations while working in a fast-paced, technology-driven environment.

As part of our evolving workflow, this role will regularly use AI-powered tools such as ChatGPT, Claude, OpenAI Platform, and similar technologies to support day-to-day tasks and improve efficiency. Candidates should be comfortable using AI tools, reviewing AI-generated information, and incorporating AI into their workflow. This is not an engineering or prompt-development role we’re looking for someone with practical familiarity and interest in using AI tools as part of modern operational work.

This position is full-time in Docketly's HQ Office in Longmont, Colorado. 

Responsibilities and Duties:

• Review and verify hearing information for accuracy before publishing to our attorney network
• Compare details from multiple sources to ensure consistency and completeness
• Accurately document and confirm hearing data, attachments, and related materials
• Send out verified hearing schedules and links to attorneys
• Use AI tools (such as Claude, OpenAI, or similar platforms) to assist with verification tasks and flag discrepancies
• Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting when needed
• Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets
• Communicate clearly and ask questions when clarification is needed

Qualifications and Skills:

• 2 years' experience in data verification, customer service, tech support, or a similar role
• Exceptional attention to detail and accuracy
• Comfortable with repetitive tasks and maintaining focus in a fast-paced environment
• Troubleshooting experience
• Familiarity with AI platforms and tools such as ChatGPT, OpenAI Platform, Claude, Codex, or similar AI technologies, including practical usage and general understanding

Preferred

• Experience with SQL, Python, Java a plus

People who should apply for Verification Operations Specialist (Data Entry) are:

• Eager to grow with a rapidly-scaling business
• Comfortable in a fast-paced environment
• Detail Oriented and confident navigating multiple systems
• Strong communicators who enjoy problem solving and teamwork
• Motivated to identify and prevent errors before they happen
• No legal experience required!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Job Type: Full-time, 

Pay: $20.00 - $20.00 per hour

Schedule: Monday through Friday, (this position is full-time in Docketly's HQ Office in Longmont, Colorado).