Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Role:

As the Fraud Analytics & Decisioning Lead, you will lead the strategic development and continuous evolution of Digital Trust's insights, measurement, and fraud and scam modelling capabilities.

The role is accountable for establishing robust analytics, governance, and risk-informed frameworks that underpin operational excellence, strategic decision-making, organisational planning, and quality outcomes across AP+.

Acting as a trusted advisor, the role provides expert leadership and cultivates influential stakeholder partnerships to deliver actionable insights, enhance organisational resilience, and support the achievement of AP+'s strategic priorities.

This role is responsible for:  

• Lead Digital Trust’s insights, measurement and fraud and scam modelling capabilities.
• Establish and maintain analytics, modelling and measurement practices that align with governance frameworks, regulatory obligations, risk requirements and data standards.
• Define performance measures, reporting frameworks and key indicators to monitor organisational, functional and project outcomes.
• Develop and enhance analytical models, reporting solutions and insight products that enable data-driven decision-making.
• Identify emerging risks, vulnerabilities and performance issues through analysis, driving appropriate mitigation and improvement actions.
• Translate strategic and operational priorities into analytical requirements, decision-support tools and actionable insights for senior stakeholders.
• Lead the design and implementation of analytics frameworks, methodologies and solutions that support business objectives and governance requirements.
• Drive continuous improvement through evidence-based recommendations, process optimisation and benefits-focused analysis.
• Provide trusted specialist advice to support operational leadership, informed decision-making and the effective execution of strategy.
• Build and maintain strong stakeholder relationships across AP+, industry participants, partners and vendors to influence outcomes and strengthen analytical capability.
• Lead team performance and capability development through coaching, mentoring and the promotion of continuous learning and analytical excellence.

What Success Looks Like in the Role

Qualifications

• Tertiary qualification in Data Analytics, Statistics, Mathematics, Economics, Business, Technology, Risk Management or a related discipline.
• Relevant professional certifications, or equivalent demonstrated experience, in analytics, modelling, measurement, risk management, quality management or continuous improvement are desirable.

Experience

• Demonstrated experience leading analytics, insights, performance measurement, modelling, fraud decisioning and operational performance functions within complex and highly regulated environments.
• Proven ability to influence and advise senior stakeholders, translating business objectives and data requirements into actionable insights, performance frameworks and decision-support solutions.
• Experience evaluating and managing vendor-provided analytics, modelling and technology solutions to ensure alignment with organisational objectives and operational requirements.

Knowledge and Technical Expertise

• Strong expertise in data analytics, performance measurement, governance, risk management, quality management and process improvement practices.
• Deep understanding of fraud and scam decisioning, including model design, development, implementation, monitoring, validation and performance optimisation.
• Advanced capability in SQL, Python, statistical analysis and data engineering, with the ability to derive insights from complex datasets and communicate findings effectively to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to identify risks, opportunities and emerging trends, and translate them into practical business outcomes.
• Sound understanding of governance, compliance and regulatory obligations relevant to data, analytics and risk management functions.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.