CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.

Description

Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you!

We are looking for Customer Experience Evaluators (CXEs) based in Canberra, Australia who are keen on sharing their opinion about their experience in a luxury store. As a CXE, you will conduct discreet evaluations of your favourite luxury brands in markets such as beauty, fashion, jewellery, watches or automobiles and give us your feedback.

Apply now and join us to experience luxury retail. We look forward to welcoming you to our CXG community!

Requirements

• Current customer of premium and luxury brands.

• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Benefits

• This is a freelance, project-based position
• Flexible working hours