About the role
Responsibilities
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Support the project manager in coordinating with cross-functional teams on requirements gathering, evaluation, analysis, and reporting across internal projects.
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Develop a strong understanding of business operations to respond quickly to business needs and efficiently manage information collection, organization, and other tasks during cross-functional collaboration.
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Conduct regular assessments of project outcomes using appropriate tools, systems, and evaluation techniques.
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Build and enhance reporting metrics to support data-driven decision-making and performance tracking.
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Create and maintain comprehensive project documentation.
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Develop, write, edit, and optimize content for both technical and non-technical audiences, ensuring clarity, structure, accuracy, and consistency across materials.
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Support content creation initiatives by conducting research, synthesizing information, and producing high-quality written materials for internal and external use.
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Track platform content engagement metrics (impressions, views, likes, comments, shares/reposts) and iterate based on feedback and data.
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Other duties as assigned.
Requirements
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Must be a full-time undergraduate or graduate student in good academic standing, preferably in Computer Science, Information Security, or a related field.
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Introductory knowledge of security concepts, including Cybersecurity and Information Security.
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Proven experience in content writing, editing, and information research, with the ability to produce clear and engaging materials.
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Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
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Project or product management experience is highly desirable.
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Excellent client-facing and communication skills, with strong logical thinking, organizational ability, attention to detail, and multitasking skills.
