About the role
JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.
JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
POSITION SUMMARY:
The Manager of Instruction oversees vocational ESOL, job readiness training, and related activities to support immigrant and refugee participants’ success toward job placement and career advancement goals. They build, strengthen, and grow key partnerships; supervise and support direct service staff; monitor and report all relevant program data and outcomes and evaluate programmatic success; and provide leadership around curriculum development, pre/post assessment tools, instructional quality, and staff professional development to assure participant and programmatic success.
Responsibilities include:
The Manager is part of a larger JVS team, all of whom are supporting the education, training, and employment needs of participants and employers. As an active member of JVS, they equitably contribute to agency performance goals and work to support the overall mission and philosophy of JVS.
Program participants include immigrant and refugee adults seeking to advance their careers through training, education, and/or securing a new or better job. In addition to vocational ESOL services which this Manager oversees, all participants receive integrated, tailored career coaching overseen by other managers in the division.
ESSENTIAL JOB FUNCTIONS:
Build relationships, collaboration and teamwork:
Accountable and Results Focused:
Delivery of Instruction:
- develop and modify contextualized curriculum and daily lesson plans for English classes with the goal of supporting participants to get a new or better job
- deliver training to participants including all subject matter outlined in the curriculum with the goal of ensuring participants obtain the predetermined outcomes
- assign, edit and correct participant work in a timely and ongoing basis
- evaluate participant progress on a regular basis, as well as provide participants with feedback regarding performance in class and any obstacles that may be impeding progress
- provide guidance and support around differentiated curriculum development; participant engagement, retention, attendance and skill development; and substitute teach classes for the site as needed.
- establish, track and meet program dashboard indicators (ex. enrollment, attendance, retention, skill attainment, client satisfaction)
- evaluate program performance on a regular basis and provide course correction when necessary
- communicate regularly with supervisor to ensure successful program performance
- ensure that all key program data in entered into relevant data tracking systems, is accurate and complete
- perform all administrative duties associated with instruction and class coordination – including coordinating and delivering information sessions and assessments, enrollment, participant learning plans, ensuring engagement and communication with enrolled participants, verifying attainment of program competencies/skills, and program completion
- develop and update class-related forms and procedures on an ongoing basis
- track and report attendance, homework completion, classroom participation and testing outcomes on a weekly/monthly basis
- regularly follow up and engage with participants who are not attending class
- contribute to program performance and summary reports for employers, funders, JVS leadership and other stakeholders regularly and as needed
- provide all supervisees with a written annual evaluation in accordance with agency procedures and deadlines
Administrative/Communication:
WORKING CONDITIONS:
EDUCATION REQUIRED:
MINIMIUM QUALIFICATIONS AND EXPERIENCE:
CORE COMPETENCIES:
JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
