This role is for one of the Weekday's clients

Min Experience: 8+ years

Location: Gurgaon

JobType: full-time

Requirements

A Bachelor’s degree in Computer Science, Information Technology, or a closely related discipline is required.

● At least 8 years of professional experience as a Salesforce Developer, with a minimum of 3 years dedicated specifically to Service Cloud.

● Possession of Salesforce certifications such as Service Cloud Consultant, Platform Developer I & II, and Administrator is highly preferred.

● Strong proficiency in Salesforce development tools and technologies, including Apex, Visualforce, Lightning Components, SOQL, and SOSL.

● Extensive practical experience with Salesforce Service Cloud, particularly with Service Cloud Voice and Amazon Connect Center, is essential.

● Experience with Experience Cloud and AgentForce is considered advantageous.

● Proven expertise in Salesforce integration patterns, such as REST and SOAP APIs, data loaders, and third-party integration tools.

● Demonstrated capability to design and deploy complex Salesforce solutions that are scalable, secure, and maintainable.

● Knowledge of Agile development methodologies.

● Excellent problem-solving abilities, with the capacity to work both independently and collaboratively within a team.

● Strong communication and interpersonal skills to effectively engage with stakeholders at all organizational levels.

● Proven track record of managing multiple priorities and projects simultaneously within a fast-paced environment.

Must-have skills

Salesforce Service Cloud, Apex, LWC

Good-to-have skills

Cloud Voice, Visualforce