We’re not hiring a feature manager. We’re hiring someone who solves real problems.

At SimplifyNext, Product Managers sit at the heart of our work – partnering with clients, users, designers and engineers to discover what actually needs solving, then driving measurable outcomes that transform how organisations operate. We work across public sector and enterprise, at the intersection of AI, automation, and product-led transformation.

If you’re the kind of person who asks “why” before “how”, who measures success in outcomes not story points delivered, and who thrives in ambiguous, high-stakes environments – read on.

What You'll Do

Discover and Define the Right Problems

• Lead deep-dive discovery with clients, users, and stakeholders to surface real pain points
• Apply structured root-cause techniques (5 Whys, problem trees) to separate symptoms from causes
• Translate messy, ambiguous challenges into sharp, data-backed problem statements

Drive Outcomes, Not Output

• Define success in terms of measurable business outcomes before a single line of code is written
• Build and own a metric framework — leading indicators, lagging indicators, and Value-Cost Ratio (VCR)
• Hold yourself and your team accountable to delivering real business value

Validate Before You Build

• Design lean experiments, prototypes, and MVPs to test assumptions with minimum investment
• Prioritise ruthlessly using value-vs-cost frameworks; know when to stop as well as when to proceed
• Run structured A/B and user tests to validate product direction

Shape Exceptional Customer Experiences

• Partner with designers to create intuitive, low-friction experiences for both enterprise and public-sector users
• Champion the user throughout delivery — from discovery to launch and beyond

Lead Stakeholders and Steer Decisions

• Align cross-functional teams (policy, operations, tech, design) around a shared problem and priority set
• Facilitate difficult trade-off conversations with senior stakeholders; make the call when needed
• Communicate progress, risks, and decisions with clarity to all levels

Scale with Confidence

• Guide products from Proof of Concept → Proof of Value → Scale → Maturity
• Identify and mitigate market, technical, and team risks at each stage
• Drive continuous improvement through structured retrospectives and metric reviews

Who You Are

Must-Have

• Problem-first mindset — you define problems before proposing solutions
• Outcome-driven thinking — you measure impact, not activity
• Relentless curiosity — you ask ‘why’ until you hit the real root cause
• Comfort with ambiguity — you structure the unstructured
• Bias for action — you run experiments rather than endlessly debating options
• Strong stakeholder communication — written and verbal, across all seniority levels

Good to Have

• 3–7 years in product management or product-adjacent roles (consulting, business analysis, solutions architecture)
• Familiarity with Agile / iterative delivery methodologies
• Exposure to enterprise platforms such as ServiceNow or Microsoft Power Platform
• Grounding in UX principles and data metrics / analytics
• Experience working with public sector or large enterprise clients

For Senior PM candidates (7+ years), we also look for:

• Ownership of complex, cross-organisational problem spaces
• Track record of driving product strategy, not just execution
• Experience mentoring PMs and shaping team culture
• Ability to influence at executive and board level

This role is not for you if…

• You treat product management as a feature backlog and release schedule
• You jump to solutions before fully understanding the problem
• You measure your work by tickets delivered, not outcomes achieved
• You need a fully defined brief to get started

Why SimplifyNext

We partner with governments and enterprises to shift from project delivery to product thinking. That means working on problems that genuinely matter – healthcare access, business licensing, workforce development – and being held accountable for outcomes, not just deliverables.