End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.

Requirements

KEY JOB RESPONSIBILITIES:

·       Execute flawlessly multiple research projects independently at distinct phases from sale to delivery

·       Be the point of contact for clients, internal teams, and vendors

·       Review project specs and research design for fielding and data collection

·       Continuously monitor project elements, anticipate/identify potential problems, and manage to resolution.

·       Manage external vendors and partners to meet project timeline and budget qualifications

·       Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues

·       Work within Sago systems effectively throughout life cycle of project

·       Work collaboratively with clients to provide timely updates on progress of project.

·       Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reprovals, quota reports, field reports…etc.

·       Respond quickly to unanticipated or urgent issues and manage to resolve them; escalating as appropriate.

·       Collaboration and supporting internal and external teams in coding, analysis, reporting.

·       Validation and preparing of data deliveries

·       Meet client’s timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects

·       Build and maintain successful client relationships.

·       Work in accordance with the SOP's of company.

·       Other duties as assigned.

CORE COMPETENCIES:

·       Technical orientation, logical thinking, analytical mind

·       Customer service, multi-tasking, and time management skills

·       Quickly adopts to changes and new processes

·       Superior communication skills

·       Focus on quality and attention to detail

·       High work ethic and team player attitude

·       Client Focus

·       Effective communication skills – written and oral

·       Collaboration and Teamwork

·       Ability to multi-task and flexibility

·       Decision Making and Problem Solving

QUALIFICATIONS

Education:

·       Bachelor’s Degree or equivalent

Experience:

·       Must have 4 years of experience working in a market research environment or combined PM experience.

·       Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus.

Computer Skills:

Experience in DIY survey tools and/or panel software usage is a plus

Benefits

• Free Gourmet Tea/ Coffee on the House.
• Free Pickup and Drop cab facility for up to 50 Kms from office location.
• Extensive Mediclaim benefit