IT Manager
DISHER is currently partnering with a global, West Michigan company on their need for an IT Manager. In this role, you will be responsible and accountable for the smooth running of their computer systems within the limits of requirements, specifications, costs and timelines as determined in conjunction with their global parent company. You will supervise the implementation and maintenance of their company’s computing needs, including the future implementation of SAP. The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.
Help with training and coaching employees, communicating job expectations and appraising their performance
Along with the guidance from our global parent company, ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures.
Handle annual budget and ensure cost effectiveness.
Maintain the integrity and security of the corporate network, servers, routers, hubs and switches.
Install, configure, and maintain the appropriate software and hardware on all systems, including servers, computers, laptops, tablets, barcode scanners, printers, operating systems, other software, and necessary peripheral devices.
Lead the internal help desk to provide IT support to our employees in a timely and professional manner.
Install, diagnose, and repair wired and wireless networks.
Work with the IT staff at our global parent company to organize and schedule maintenance, upgrades and backups.
Maintain logs of repairs, upgrades, and maintenance timeframes.
Identify computer or network equipment deficiencies and communicate opportunities for improvement to Senior Management.
Reviews data collected by direct reports and identifies needs or trends. Adjusts activities and resources based on fluctuating internal and external customer requirements.
Management of phone systems.
Responsible for installation, maintenance and troubleshooting of all and maintaining the integrity and security of our network infrastructure as directed by the IT staff at our global parent company.
Proven working experience as an IT manager or relevant experience
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Expertise in data center management and data governance
Hands-on experience with computer networks, network administration and network installation
Experience with ERP conversions (SAP a plus)
Advance level in Microsoft tools (mainly Excel)
High ability to solve problems
Ability to multi-task
Excellent written and oral communication skills
Must have the current and continuing right to work in the United States of America without restrictions or expirations
