Summary

We are seeking a Senior QA Automation Engineer to validate end-to-end workflows across Salesforce, eCommerce, and Oracle Cloud integrations. This role focuses on automation and integration testing of quote-to-cash, subscription billing, order fulfillment, and customer journey flows. The position is based in El Poblado, Medellín (Cra. 43A # 6 sur 26) with an in-office-first preference; hybrid may be considered.

Responsibilities

• Design, develop, and maintain automated test suites for Salesforce, eCommerce, and Oracle integration points.
• Build and execute API and integration tests to validate data consistency across systems.
• Develop and run regression, SIT, E2E, and UAT test cycles against release milestones.
• Collaborate with product owners, developers, and business analysts to map and validate business workflows (lead → opportunity → order → billing → revenue).
• Create and maintain test plans, test scripts, and workflow documentation.
• Track, report, and drive resolution of defects; perform root cause analysis.
• Validate payment, subscription, cancellation, returns, taxation, and promotion scenarios in commerce flows.
• Coordinate testing activities in Agile sprints, including sprint planning and reviews.
• Validate Salesforce workflows across Sales, Service, and Commerce Cloud.
• Validate fulfillment, billing, accounts receivable, and Oracle-related flows.

Requirements

• 5+ years of experience in QA with strong emphasis on automation and integration testing.
• Proven experience testing Salesforce Cloud (Sales Cloud, Service Cloud, Commerce Cloud) OR Oracle Cloud integrations.
• Solid understanding of eCommerce customer journeys (browse → cart → checkout → payment → fulfillment) and subscription billing workflows.
• Hands-on experience testing APIs and integration points between Salesforce/eCommerce and Oracle.
• Experience with automation frameworks or tools such as Cucumber, TestCafe, Fragrant, or Playwright.
• Familiarity with test management and defect tracking tools (Jira, TestRail, Zephyr, HP ALM).
• Strong knowledge of SDLC and test cycles (SIT, E2E, UAT, regression).
• Excellent analytical, communication, and stakeholder-management skills.
• Ability to work primarily in-office at El Poblado, Medellín (hybrid considered only if necessary).
• Experience validating pricing, contract approvals, recurring payments, returns, promotions, and taxation.
• Ability to validate data, APIs, integrations, and batch jobs across systems.
• Understanding of ERP finance, invoicing, G/L, or supply chain workflows.

Nice to Have

• Experience with Quote-to-Cash, order management, billing, and accounts receivable validation.
• Experience with middleware tools for data synchronization (MuleSoft, Dell Boomi, Informatica).
• Experience validating ERP-related flows and batch jobs between commerce/Salesforce and Oracle.

Engagement & Logistics

• Engagement Length: 12+ months.
• Time Zone: 8:30 AM to 6 PM ET 
• Overtime Required: No
• Equipment:  Provided. 

  Selection process

  1. Meeting with Resilient Co. team.
  2. Client technical interview
  3. Project interview (Cultural fit and tech review)
  4. Final stage