We are looking for a Junior Deliverability Specialist to join our team and help ensure the highest possible email delivery performance for our customers. In this role, you will work closely with major Internet Service Providers (ISPs), monitor deliverability metrics and tools, investigate issues, and support internal teams with deliverability-related expertise. This is an excellent opportunity for someone who enjoys analytical work, troubleshooting complex technical problems, and learning about the email ecosystem.  

About us: GetResponse is a SaaS company recognized for its industry-leading email marketing and marketing automation software. We’ve been serving our customers since 1998 and are proud to have 400,000+ SMBs and 1,000+ enterprise customers on board. We’re global, remote-friendly, and multicultural, yet we share the same values!  

Main tasks: 

• maintain sending infrastructure to ensure the best possible sender reputation and email deliverability 
• monitor deliverability tools and systems to identify inconsistencies, anomalies, and potential issues 
• investigate and verify deliverability-related incidents and customer-reported problems 
• work daily with major ISPs and mailbox providers, including Outlook, Gmail, Yahoo, Yandex, Wirtualna Polska, and others, to identify and resolve deliverability challenges 
• explain complex deliverability concepts to both technical and non-technical stakeholders 
• communicate ongoing deliverability issues and trends to relevant internal teams. 
• document incidents, findings, and delivery trends, and conduct investigative research to support continuous improvement 
• collaborate with cross-functional teams to maintain and improve deliverability performance 

What we're looking for:

• excellent analytical skills and strong attention to detail 
• self-motivated with strong problem-solving and multitasking abilities 
• strong troubleshooting and investigative skills
• good communication and collaboration skills 
• excellent written and spoken English (min. B2)  
• Polish language skills would be an advantage 

Nice to Have:  

• working knowledge of SQL and relational database concepts 
• experience monitoring or reporting on email marketing campaign performance and metrics 
• interest in email marketing, email infrastructure, and related technologies 

Salary range: 

• 6 500 – 7 500 PLN gross monthly on contract of employment  

Extra perks include:*  

• we work in a hybrid model for those based in the Tri-City area; employees based outside the area work fully remotely 
• home office set up – a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
• private medical care for employees and their family members 
• employee referral program – up to 10 000 PLN for recommending a friend 
• corporate life insurance 
• employee pension program (PPE) 
• flexible working hours and no meeting days – we want to help you adjust your schedule to your activities  
• wellbeing and mental health culture – mental health helpline, sport card, etc. 
• modern equipment – most of our teams work on MacBooks 
• English language classes 
• internal initiatives like webinars, knowledge-sharing sessions, and more!  

*Some benefits may be available for the talents hired under the contract of employment, only.  

Apply and enjoy our fully remote online recruitment process!  

1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities. 
2. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us.  
3. Hiring Manager Interview: Show off your skills! Meet your future manager and see what’s in store for you.  
4. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company!  

Marta is the recruiter responsible for this process – if you have any additional questions, feel free to contact her!