• Lead the end‑to‑end onboarding process for corporate, institutional, and high‑value clients across global jurisdictions.
• Conduct and review KYC/KYB on complex structures, including multi-layered corporate entities, funds, trusts, foundations and charities.
• Assess and verify ownership, control, and source‑of‑funds information in line with regulatory requirements (FCA, MiFID, AMLD, and relevant global frameworks).
• Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
• Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
• Mentor and provide guidance to junior client onboarding team members, ensuring they are well-equipped to handle their responsibilities and succeed in their roles.
• Work closely with sales, partner success, and customer success teams to ensure smooth handoffs and alignment across departments.
• Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
• Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
• Participate in projects aimed at optimizing client onboarding practices and integrating technology solutions.

Requirements

• 2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry.
• Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions.
• Deep knowledge of KYC, AML, and financial crime regulations and strong understanding of complex entity types and ownership structures.
• Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.

Skills:

• Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively.
• Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
• Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met.
• Strong problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately.
• Experience with KYC/AML platforms (e.g., Trulioo, Comply Advantage) and CRM systems (e.g., Salesforce, Dynamic Works).

Education:

• A bachelor’s degree in finance, business, or a related field. Advanced certifications in compliance (e.g., ICA, CAMS, CFE) are a plus.

Benefits

(Pro rated)

• 25 days of holiday 
• Pension contribution 
• Private medical, dental, and vision coverage 
• Life assurance 
• Critical illness cover 
• Wellness contribution program with access to ClassPass 
• Plumm Platform 
• Five volunteering days 
• Give as You Earn initiative 
• Learning and development programs 
• Electric Vehicle Scheme 
• Cycle to Work Scheme 
• Season Ticket Loan