About the role
About Us
Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments.
Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management.
Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.
Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.
The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.
As a ICQA, you will ensure the accuracy, efficiency, and optimization of inventory management and warehouse operations within our EWR1 facility. You will oversee inventory control processes, lead replenishment activities, manage bin zones, and ensure compliance with quality standards. This role requires a detail-oriented individual with strong analytical skills, a passion for process improvement, and the ability to lead a team toward operational excellence.
Inventory Replenishment & Zone Management
You'll keep our pick zones stocked and optimized — fast-movers in PICK-A, slower items in PICK-B, and every bin zone (REPLENS, NON-PK, CHILLED, BULK) configured and current. When the floor needs inventory, it's there.
Replenishment Operations
Using the Replenishment Dashboard, you'll direct daily stock moves based on demand forecasts, coordinate replenishment windows around picking hours, and escalate discrepancies before they become problems.
Replenishment Maintenance
You'll keep NetSuite bin records accurate, run mass configuration updates via CSV with the OE team, and resolve inventory discrepancies through proper adjustment workflows.
Stock Counts
You'll lead daily cycle counts — setting windows, approving results promptly, and investigating any variance over 5 units with a recount and root cause analysis. You'll also train and certify your counters.
Process Improvement & Reporting
You'll continuously refine replenishment and counting processes, build SOPs, mentor your team, and deliver clear reports and leadership updates on inventory health and operational performance.
What You Bring
Required
- 2+ years in a warehouse, distribution, or inventory environment
- Strong Excel skills — pivot tables, VLOOKUPs, data analysis
- Experience with inventory management systems (NetSuite, RF-SMART, or similar)
- Sharp analytical skills with a focus on root cause, not just symptoms
- Organized, decisive, and effective under pressure
- Clear communicator — written and verbal
- Must be able to read, write, understand, and speak English
- Hands-on NetSuite or comparable ERP experience
- Familiarity with RF-SMART and warehouse monitoring systems
- Prior supervisory or team lead experience
- Knowledge of inventory control best practices and QA processes
Hourly role
Compensation $24.00/hr - $30.00/hr Based on experience
Schedule: Must be available to work a flexible schedule, including varying days and hours.
Tuesday - Saturday
Ability to flex between days and nights will be required for this role.
What you’ll love about Odeko:
- Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
- Competitive compensation, healthcare benefits, and opportunity for equity
- Other great perks - Full lists of benefits available upon request
Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
