Intern

London (Southbank office)

Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as a Summer Intern at Civica

This Summer Internship at Civica offers a unique opportunity to gain hands-on experience across multiple areas of a leading technology business. Over four weeks, you'll work alongside experienced professionals, learning how software products are developed, supported, enhanced, and brought to market. You'll contribute to real business activities such as user acceptance testing, designing new product functionality, creating knowledge articles, and building sales proposals and product demonstrations. The role provides excellent exposure to the full product lifecycle while helping you develop valuable technical, commercial, and communication skills. Most importantly, you'll see how Civica's technology supports organisations such as libraries, schools, local authorities, and the NHS, giving you the chance to make a meaningful impact while exploring a variety of potential career paths in technology.

Requirements

What you will do to be successful in this role

Responsibilities:

·       Work with a software analyst to understand the process of fixing support issues.

·       Working with a development team, performing software User Acceptance Testing.

·       Working with the Product Management team designing new functionality for our solutions.

·       Assisting with documentation and knowledge base articles.

·       Build a sales proposal and product demonstration.

Requirements:

·       The ability to learn and adapt to changes in the suite of products we develop & support.

·       Good communication skills.

·       Work under own initiative.

·       A real interest in understanding how a Software company works and how AI is helping drive transformative initiatives

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Benefits

Due to the nature of this role reasonable expenses will be reimbursed.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.