The Role | Te mahi

We are seeking talented Food and Beverage Attendant to join our team in the new waterfront restaurant Hiku.

We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided.

This is a part-time role based at Sudima Kaikōura, with a guaranteed minimum of 20 hours per week and a pay rate of $24–$26 per hour. For the right candidate, the option of a permanent full-time contract is open for discussion.

Responsibilities | Ngā haepapa

• Provide a warm engaging welcome to all guests
• Work as a team to ensure exceptional service and dining experiences
• Preparation of the restaurant for service by setting and arranging tables
• Seating guests, presenting them with menues and beverage lists, taking orders and delivering exceptional service at all times
• Opening bottles, pouring beverages and serving food
• Clearing tables and returning dishes and cutlery to kitchen
• Removing empty bottles and used glasses from tables, and refilling and replacing glasses
• Taking external and internal phone inquiries and delivery of room service
• Settling guest accounts and operating point of sales machines and cash registers
• Ensuring a positive resolution and follow up with any guest complaint

Requirements

About you | Ko koe tēnei

• Exceptional grooming and hygiene standards
• Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
• Outstanding communication and customer service skills, with good attention to detail
• Have a desire to learn and grow your hospitality career
• Experience in restaurant & bar service or customer facing role would be advantageous
• Flexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)
• Valid Right to Work in New Zealand
• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4) or
• At least two years of relevant experience may substitute for the formal qualifications listed above.

Benefits

He kura te tangata - We are all valued

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Meals on duty and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.  Awarded  ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

Nau mai, haere mai, tauti mai!

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our

office (+64) 99051727 or email our Talent Acquisition Team at  careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. 

E manawanui ana tātou - We care 

Ka mahi tahi tātou - We work together 

Ka whai tātou i te tika - We do the right thing 

He kura te tangata - We are all valued