Companies Designworks Talent IT Support Specialist - CAD Systems

About the role

Designworks Talent

Location: Indianapolis, IN (On-site)
Type: Full-Time
Industry: Civil Engineering / Infrastructure

Overview

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.

You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

 

Key Responsibilities

  • Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)

  • Manage updates, patches, configurations, and CAD standards

  • Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues

  • Act as a primary technical contact for Autodesk and Bentley support

  • Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)

  • Partner with infrastructure teams to optimize workstation and virtual environments

  • Identify opportunities for automation and process improvements

 

Qualifications

Required

  • 1–3 years of experience in IT support, CAD systems administration, or software deployment

  • Hands-on experience with Autodesk and Bentley platforms

  • Strong Windows OS, networking, and troubleshooting skills

  • Experience supporting CAD environments in virtual or hybrid infrastructures

Preferred

  • Experience with ProjectWise, Autodesk Docs, or BIM 360

  • Scripting or automation experience (PowerShell, Python, batch)

  • Relevant certifications (Autodesk, Bentley, CompTIA)

 

Why Consider This Role

  • Support high-impact infrastructure projects

  • Work across both Autodesk and Bentley ecosystems

  • Stable organization with strong investment in technology and people

  • Competitive compensation, benefits, and long-term growth opportunities

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