About the role
About Seen Health
At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.
Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.
We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen.
About the Role
As a Medical Assistant for Seen Health PACE (Program of All-Inclusive Care for the Elderly), you play a vital role in providing comprehensive and compassionate care to our elderly participants. Working closely with healthcare professionals and the interdisciplinary team, you will support clinical operations, assist in patient care delivery, and contribute to the overall well-being of our participants. This dynamic role combines administrative responsibilities with hands-on clinical support, offering a rewarding opportunity to make a meaningful difference for seniors in the SGV community.
Responsibilities
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Prepare participants for appointments, including setting up exam rooms, checking them in and out, obtaining their medical history, and performing pre-exam physical tests like vital sign measurements.
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Perform general medical procedures under the supervision of a physician or nurse practitioner and registered nurse, such as dressing changes, vaccinations, point of care testing (POCT), phlebotomy, and basic laboratory functions.
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Collaborate with PACE Clinic RN, PACE RN Case Manager to coordinate health care services and assist by providing direct and indirect patient care, including assisting with patient examinations, external and specialist appointments, transportation, and medication delivery.
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Handle administrative duties like greeting patients, maintaining health records, scheduling appointments, and managing billing and coding processes.
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Ensure cleanliness and organization of examination rooms, medical equipment, and maintain compliance with all state and federal laws and regulations through keeping accurate logs.
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Educate patients on self-care techniques, chronic disease management, and collaborate with other healthcare professionals within the Interdisciplinary Team (IDT) to ensure coordinated patient care.
Qualifications
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Medical Assistant diploma required.
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High School graduate or equivalent preferred.
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Prior experience as a Medical Assistant and working with the frail elderly and proficiency with Electronic Medical Records.
- Strong venipuncture skills, must be comfortable working with an elderly population
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Mandarin/Cantonese is preferred.
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Certification by a Medical Assistant Certifying Organization approved by the State Medical Board, preferred
Location
- Los Angeles required. Ability to commute to Alhambra required.
- Relocation benefits available.
Salary & Benefits
- Salary: $24-$28 / hour
- Equity: included as part of founding team package
- Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Parental and Caregiver Leave
- Lunch, as well as delicious snacks and coffee to keep you energized
- Paid Time Off across holidays, vacation time, personal days, and sick days
- 401k Plan
- Personal and professional development, including CME support and career growth opportunities
- Subscriptions and training on using AI tools including ChatGPT
