Companies Workana HubSpot Administrator

About the role

Workana

We are hiring a HubSpot Consultant to help improve and scale the way leads are managed across admissions and clinic operations for a U.S.-based university.

This is a hands-on, systems-focused role for someone who is strong in the technical and operational side of HubSpot. The main priority is to make HubSpot run smoothly as a reliable lead management engine, with clean data, effective workflows, and strong integration processes.

Responsibilities

  • Manage and optimize HubSpot workflows, automation, and day-to-day system functionality
  • Own data hygiene and help ensure lead data remains accurate, organized, and actionable
  • Support the setup, improvement, and ongoing management of a two-way API connection between HubSpot and Campus Cafe
  • Help build and improve HubSpot processes for both admissions and clinic lead management
  • Support the implementation of HIPAA-compliant lead handling processes within HubSpot for clinic-related use cases
  • Collaborate with internal stakeholders to improve lead flow, follow-up, and operational efficiency
  • Help implement additional HubSpot capabilities over time, such as chat, texting campaigns, and other workflow improvements

Requirements

  • Strong hands-on experience with HubSpot, especially in workflows, automation, data management, and backend operations
  • Experience managing data hygiene and building scalable lead management processes
  • Experience working with APIs, integrations, or two-way system syncs between platforms
  • Ability to troubleshoot operational issues and improve systems end-to-end with limited oversight
  • Experience with HIPAA-compliant processes, healthcare-related systems, or other privacy-sensitive environments is a strong plus
  • Experience with student information systems such as Campus Cafe is a plus, but not required
  • English proficiency sufficient for regular collaboration with U.S.-based stakeholders

Benefits

  • Remote opportunity with a U.S.-based university
  • High-impact role with ownership over important HubSpot and lead management processes
  • Opportunity to help shape new systems and workflows from the ground up
  • Strong collaboration with decision-makers and cross-functional stakeholders
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