About the role
Honkforhelp
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. With the highest customer satisfaction scores in the industry and a continued commitment to digital innovation and excellence, HONK remains a trusted partner for some of the nation’s largest insurers, fleets, automotive original equipment manufacturers (OEMs), and retailers.
HONK is looking for a Partner Success Specialist to support our Network Growth team. This role sits at the center of HONK’s service network and will be responsible for building, managing, and improving relationships with the service providers who deliver for our customers every day.
It’s part relationship management, part operations, and part problem-solving. You’ll spend your time onboarding new partners, supporting existing ones, monitoring performance, and stepping in when things aren’t going as planned.
If you’re someone who can handle a high volume of conversations, stay organized under pressure, and drive outcomes through relationships, this role will feel like a good fit.
Responsibilities
Preferred Experience
Additional Requirements
At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
HONK is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.
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