Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Line Haul Specialist (Middlemile Management & Planning) role plays a strategic part in establishing KPIs, forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to optimize middle mile line haul operations.

What You Will Do 

• Establish key performance indicators and benchmarks for planning and forecasting into middle mile line haul logistics. 
• Prepare and share daily/monthly middle mile capacity manpower and asset planning models and collaborate with operations teams to execute. 
• Connect with S&OP(Sales & Operations Planning) to collect the GMV/Sales forecast and transform them into the logistics expansion planning. 
• Measure middle mile line haul driver's performance, analyze multiple cost models, and design the route/area-wise productivity of each driver. 
• Support the development and implementation of workforce planning tools for accurate capacity forecasting.

Basic Qualifications  

• 4+ years of relevant experience in logistics middle mile. 
• Proven experience in data processing and analysis to build models that support business decisions. 
• Strong communication skills across various contexts. 
• Strong analytical mindset and data-driven approach. 
• Proficiency in MS Office, Advanced Excel, Google Sheet.

Preferred Qualifications 

• Degree in Business, Logistics, Supply Chain, or Industrial Engineering. 
• Experience in planning and project management. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​