Companies › Bosta › CCTV - Ticketing Agent

About the role

Bosta
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
About The Role:

Job Code:
2025ADMI-215

The CCTV - Ticketing Agent will be the central point of contact for all CCTV systems management, ensuring the integrity, accuracy, and availability of our surveillance infrastructure to support investigations and daily operations.

What you’ll be doing:

  • Responsible for taking care of CCTVs requests from investigation team
  • Reporting any down cameras to operations and agency responsible for bosta cameras
  • Responsible for accurate timings for CCTV extraction based on scanning action 
  • Monthly hubs visits to check cameras location 
  • Responsible for cameras naming based on hubs layout 
  • Incase of any layout changes - responsible for reporting to hub manager and head of ops

    • Who are you?

  • Knowledge of complaint management principles, techniques, and best practices.
  • Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
  • Strong problem-solving and decision-making abilities, with a customer-centric approach.
    • Ready to apply to Bosta?
    Apply to Bosta
    Apply now
    🤖

    Whoa — hold up

    JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

    Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Get the worldwide-remote edge.

    Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

    Join the channel — it's free