About the role
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
Where You Fit In:
Impact You Will Make in the Role (Responsibilities):
- Take an AI-driven approach to software development, and use GAI tools across all stages of the SDLC to accelerate development and deliver high quality, performant, secure products
- Champion the use of GAI tools, and define workflows around their use as it pertains to all stages of the SDLC
- Produce clean, maintainable code following team standards and best practices
- Implement features or components of larger features
- Produce unit tests to verify functionality
- Identify and fix bugs prior to feature delivery
- Participate in code reviews and incorporate feedback from other team members
- Participate in scrum ceremony and deliver commitments according to estimates
- Provide technical leadership through mentoring team members, delivering product demonstrations, and offering guidance to both internal teams and external organizations
What You Will Bring (Qualifications):
- Take an AI-driven approach to software development, and use GAI tools across all stages of the SDLC to accelerate development and deliver high quality, performant, secure products
- Champion the use of GAI tools, and define workflows around their use as it pertains to all stages of the SDLC
- Produce clean, maintainable code following team standards and best practices
- Implement features or components of larger features
- Produce unit tests to verify functionality
- Identify and fix bugs prior to feature delivery
- Participate in code reviews and incorporate feedback from other team members
- Participate in scrum ceremony and deliver commitments according to estimates
- Provide technical leadership through mentoring team members, delivering product demonstrations, and offering guidance to both internal teams and external organizations
