Companies iKnowHow S.A. SAP Administrator / Support Administrator

About the role

iKnowHow S.A.

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics, blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We are looking for a SAP Administrator / Support Administrator, who will support the daily operations of SAP management and coordination with external partners and consultants. The role is suitable for candidates with basic technical knowledge and an interest in developing within the SAP field. Prior experience or basic knowledge of SAP will be considered an additional asset.

Key Responsibilities

  • Creation and management of users in SAP
  • Management of roles and access rights
  • Monitoring and management of Transport Requests
  • Coordination of actions and communication with SAP consultants and external partners
  • Participation in meetings to monitor issues and projects
  • Response and support for daily user support requests
  • Recording and monitoring of incidents and support requests
  • Collaboration with internal teams to resolve technical or operational issues

Requirements

  • 1-2 years of experience in an IT support role
  • Basic knowledge of information systems or ERP environments
  • Good communication and organizational skills
  • Ability to collaborate with different teams and partners
  • Good knowledge of English

Desired Qualifications

  • Basic knowledge or experience in SAP
  • Familiarity with user administration or support processes
  • Knowledge of ticketing/support systems

Benefits

  • An attractive salary package
  • Private health insurance plan
  • Career development and growth opportunities
  • Continuous training via personalized seminars
  • An amazing private & open-office workspace in Athens #LI_Hybrid
  • Stable and enjoyable working environment
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