Loka is seeking an Inside Sales Representative (ISR) to support our sales leads and work with world-changing startups. Our engineering teams are applying advanced technologies to companies that are supercharging cancer research, eliminating child illiteracy and revolutionizing telehealth and more. Your work as an ISR will help us expand our business and deepen our impact around the globe.

In this position you’ll own several internal and client-facing processes, attend customer calls and ensure Loka delivers customer experience-obsessed results to the companies we work with. You’ll bridge technical and business objectives with clear, accurate communication between customers and internal teams. And you’ll do it all while working entirely remotely and enjoying every other Friday off 😎

Responsibilities

• Ensure all sales admin processes run smoothly, focusing on clear data entry and cleanliness
• Coordinate with internal teams to successfully execute projects
• Meet new customers and help our leads deliver the best possible experience to customers and our AWS partner representatives
• Track existing customer projects and prospects to define and execute the best path for customers
• Maintain communication with Loka’s partners regarding existing opportunities

Requirements:

• 3+ years in a customer-facing role
• Strong organizational skills and proven track record of creating and maintaining processes around a team
• Bachelor’s degree in Management, Marketing or related field
• 4 hours daily overlap with US time zone (8 AM-12 PM Pacific Standard Time)
• Fluency in written and verbal English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• Experience with software consultancies a plus

Benefits:

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Please submit your CV in English.