Why This Role Matters

This role is critical to supporting the executive team and ensuring smooth operations within Luxury Presence as we scale from $85M to $300M+ in the next four years. The Office Manager / Executive Assistant serves as a trusted partner to the CRO, exercising sound judgment to manage executive priorities, optimize workflows, and drive operational effectiveness across the organization. This role combines high-level executive support with ownership of key office operations, planning initiatives, vendor relationships, and business processes that enable leadership to focus on strategic growth initiatives during a period of rapid expansion.

Here's What We're Looking For

• Proven experience as an Executive Assistant, Office Manager, Chief of Staff, or similar role in a fast-paced environment

• Exceptional organizational, prioritization, and project management skills

• Strong communication and interpersonal abilities

• High level of discretion and confidentiality

• Demonstrated ability to exercise independent judgment and make decisions in support of executive priorities

• Analytical mindset with experience evaluating operational processes and identifying opportunities for improvement

• Proactive problem solver with a strong sense of ownership and accountability

Skills and Experience

• Expertise in complex calendar management, executive support, and travel coordination

• Experience supporting C-level executives in high-growth organizations

• Proficiency with office productivity tools (Microsoft Office, Google Workspace, Slack, etc.)

• Strong written and verbal communication skills

• Ability to manage multiple priorities and deadlines with minimal oversight

• Experience with budgeting, expense management, and operational reporting

• Experience managing external vendors, contracts, and service providers

• Strong analytical skills with the ability to interpret operational and financial data to support decision-making

What You'll Do

• Manage the CRO's calendar, appointments, travel arrangements, and strategic priorities, exercising independent judgment in determining the most effective allocation of executive time and attention

• Coordinate meetings, prepare agendas, track action items, and ensure timely follow-through on key initiatives

• Serve as a liaison between executive leadership and internal/external stakeholders, facilitating clear communication and alignment

• Own day-to-day office operations and continuously evaluate processes, systems, and workflows to improve efficiency, scalability, and employee experience within the Austin office

• Analyze operational and budget-related data to identify trends, risks, and opportunities for improved organizational effectiveness

• Support annual planning and budgeting processes through data collection, analysis, reporting, and preparation of executive-level materials

• Manage relationships with external vendors and service providers, including evaluating proposals, negotiating terms, and recommending vendor selection decisions

• Assist with expense management, budget tracking, and operational reporting

• Lead or support special projects, cross-functional initiatives, and company events as needed

• Maintain confidentiality of sensitive business and personnel information

• Recommend and implement administrative and operational improvements that enhance organizational effectiveness as the company scales