This role is responsible for matching the right virtual assistant with the specific needs and preferences of each client. This role involves understanding the requirements of the clients and the skillsets of the virtual assistants to ensure successful placements and client satisfaction.

TASKS:

• Reviewing client requirements and preferences to identify suitable virtual assistants
• Conducting interviews and assessments to evaluate the skills and qualifications of potential virtual assistants
• Matching virtual assistants with clients based on their expertise, experience, and personality fit
• Coordinating and facilitating introductions and onboarding processes for new client-virtual assistant pairs
• Maintaining effective communication and relationships with both clients and virtual assistants
• Closely communicating with the sales and operations to fulfill any client requests for VAs
• Managing all Placements related tools, trackers, files, and folders
• Collaborating with all departments to ensure client satisfaction and successful VA Placement through calibration and strategy discussions

Requirements

QUALIFICATIONS:

• Highly proficient in client management; experience interacting with clients is a must
• Excellent interpersonal skills
• High attention to detail
• Excellent English communication skills (verbal and written)
• Strong organizational skills   
• Must be willing to work on a night shift schedule

MINIMUM SYSTEM REQUIREMENTS:

• PRIMARY SYSTEM
• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP SYSTEM
• OPTION 1 (BACKUP SYSTEM):
• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: at least Windows 11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)
• OPTION 2 (POWER SUPPLY - UPS):
• Must be capable of powering your work station for at least 3 hours
• Typically a device with 240Wh or higher will be sufficient
• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
• PRIMARY INTERNET CONNECTION
• DSL / Fiber Connection - Minimum of 100mb/s contracted
• BACK-UP INTERNET CONNECTION
• Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

• PRIMARY SYSTEM

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
• Computer Memory/RAM: 16.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• BACK-UP SYSTEM
• OPTION 1 (BACKUP SYSTEM):
• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
• Computer Memory/RAM: 16.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output
• OPTION 2 (POWER SUPPLY - UPS):
• Must be capable of powering your work station for at least 3 hours
• Typically a device with 240Wh or higher will be sufficient
• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
• PRIMARY INTERNET CONNECTION
• DSL / Fiber Connection - Minimum of 500mb/s contracted
• BACK-UP INTERNET CONNECTION
• Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

• Rate is as high as $1000 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Performance-Based Increase
• Permanent Work from Home