Companies โ€บ Doctrine โ€บ Account Manager - Italy ๐Ÿ‡ฎ๐Ÿ‡น

About the role

Doctrine ยท Hybrid
Our Mission โš–๏ธ

At Doctrine, we're building Europe's leading legal AI platform.

Our belief? Law shouldn't be slowed down by repetitive tasks. It should be augmented by a specialised AI, designed to understand, analyse and produce legal reasoning at the highest standard.

Our ambition? To help legal professionals work with greater reliability, efficiency and peace of mind, through a single, comprehensive and secure platform.

Today, 27,000 legal professionals across five countries (France, Italy, Germany, Spain and Luxembourg) trust us to do just that.

Our growth is guided by a clear approach: a global vision, grounded in a deep understanding of local specificities.

Behind this ambition, a team of around 250 people, united around one goal: supporting lawyers and legal professionals at every stage of their work, from research to drafting.

And we're just getting started.


The Context & The Role
ย 
Join our Sales team as an Account Manager to drive Doctrine's growth in the Italian market from our Milan hub or from our main office in Paris.
Your role will combine commercial excellence with Customer Success expertise to maximize portfolio value and secure lasting partnerships, working closely with the Account Executive (AE) teams.
Our sales team is organized like many B2B SaaS companies: BDRs handle pre-sales qualification and prospecting, AEs negotiate the sale, and AMs (you!) are in charge of the post-sales commercial relationship.

Your missions :

  • Ensure the onboarding and training of new customers on our platform, guaranteeing an optimal user experience.
  • Generate additional ARR and drive growth by addressing new client needs and strategically expanding accounts.
  • Build strong relationships by being the main point of contact for your clients (users and decision-makers). Understand their needs and anticipate their business concerns.
  • Prevent and minimize churn. Analyze relevant data to make the best recommendations, ensuring proper adoption and optimal usage of Doctrine.
  • Customer feedback is precious. Collect and share client insights with internal technical and product teams to drive continuous improvement. Encourage client participation in case studies, testimonials, presentations, and events.
  • The Ideale Profile :

  • You have at least 2 years of experience in sales, customer success, or account management.
  • You love to sell and convince your interlocutors: you don't stop until you hear a "yes." You understand clients' core challenges, demonstrate product value, offer tailored solutions, and expertly identify upselling opportunities.
  • You combine strong commercial instinct with consultative selling skills. You deeply understand business challenges, articulate ROI clearly, and position value with confidence
  • Strong written and verbal communication skills in a clear, assertive way. You have great active listening skills, the ability to explain complex concepts simply, You can't wait to pick up the phone and chat with them.
  • You are autonomous, curious, learn quickly, and thrive in a dynamic, evolving scale-up environment.
  • Native in Italian, with proficiency in French or English.

  • What's in it for you โ˜€๏ธ

    ๐Ÿก A flexible remote work policy, allowing up to three days of remote work per week (depending on your team).

    ๐ŸŒด A flexible leave policy

    ๐ŸŒฑ Real internal mobility opportunities

    ๐Ÿ„โ€โ™‚๏ธ Regular team events

    ๐Ÿ“š A genuine focus on individual and collective learning, with a โ‚ฌ750 annual budget for any training related to your role, plus team-wide and company-wide training sessions

    ๐Ÿ‹๏ธโ€โ™€๏ธ A Gymlib subscription for sports and wellness activities

    ๐Ÿง˜ Free access to the Moka.care mental health support platform, including up to 6 individual sessions per year

    ๐Ÿ‘ฉโ€โš•๏ธ Health insurance with Alan

    ๐Ÿฑ๐Ÿšฒ A Swile card for meal vouchers and sustainable mobility allowance (โ‚ฌ66.60/month)

    ๐Ÿ’ก Discounts and perks via our Works Council (CSE) on the Happypal platform

    ๐Ÿ Brand new Apple equipment

    Our values ๐Ÿค

    At Doctrine, our 4 values guide us every day as we work to move things forward.

    Challenge the status quo: we champion bold ideas that drive change across an entire industry.

    Liberty and responsibility: we encourage autonomy, individual impact and ownership.

    Knowledge is power: information is at the heart of Doctrine's mission, and we constantly strive to grow.

    Release early, release often and listen to your customers: we believe in the power of iteration and in constantly listening to our market, our customers and their challenges.

    ย Our hiring process ๐Ÿš€

    1. A 30-min intro call with one of our Talent Acquisition Managers to understand your career goals and walk you through what we're building at Doctrine.
    2. A 1-hour conversation with your future manager to dive into the role, team scope and answer all your questions.
    3. One or two technical assessments to evaluate your skills in practice.
    4. An office visit including: lunch with 3 people from different teams to give you a feel for your future colleagues; a values conversation to share our vision; and a meeting with our CEO, Guillaume.

    (The process can be adapted to fit your personal and professional constraints if needed.)

    Ladies, go ahead and apply!

    Research shows that women in particular tend not to apply for a role when they don't meet every single requirement. To put your mind at ease: this job description is a guide, nothing more.

    If Doctrine interests you, we'd love to hear from you!

    Diversity & inclusion

    All our roles are open to people with disabilities. Feel free to bring it up at any point during the process. We're committed to putting in place whatever adjustments are needed to ensure a working environment that works for everyone.

    Ready to apply to Doctrine?
    Apply to Doctrine

    Similar jobs

    Monks
    Account Manager
    Monks
    โšก Apply early Milan Onsite
    โ— New ๐Ÿ‘ Seen โœ“ Applied 1d ago
    Scalapay
    Account Manager - Travel
    Scalapay
    โšก Apply early Milan, Italy Onsite โ‚ฌ35,000โ€“โ‚ฌ40,000
    โ— New ๐Ÿ‘ Seen โœ“ Applied 1d ago
    ecosio
    Senior Account Manager DACH (Remote) (m/w/d)
    ecosio
    โšก Apply early Vienna, Vienna, Austria, Croat... Onsite
    โ— New ๐Ÿ‘ Seen โœ“ Applied 1d ago
    Flexport
    Account Manager
    Flexport
    โšก Apply early Milan, Italy Onsite โ‚ฌ35,200โ€“โ‚ฌ48,400
    โ— New ๐Ÿ‘ Seen โœ“ Applied 4d ago
    Flexport
    Senior Account Manager
    Flexport
    โšก Apply early Milan, Italy Onsite โ‚ฌ41,600โ€“โ‚ฌ57,200
    โ— New ๐Ÿ‘ Seen โœ“ Applied 4d ago
    The Fork
    Sales Account Manager - Italy
    The Fork
    โšก Apply early Milan Onsite
    โ— New ๐Ÿ‘ Seen โœ“ Applied 1w ago
    Tripadvisor
    Sales Account Manager Italy
    Tripadvisor
    โšก Apply early Milan Onsite
    โ— New ๐Ÿ‘ Seen โœ“ Applied 1w ago
    Deliveroo
    National Account Manager (FMCG/HORECA)
    Deliveroo
    โšก Apply early Milan - Main Office Onsite โ‚ฌ45,000โ€“โ‚ฌ57,000
    โ— New ๐Ÿ‘ Seen โœ“ Applied 2w ago
    Deliveroo
    Account Manager - Milano
    Deliveroo
    โšก Apply early Milan - Main Office Hybrid โ‚ฌ36,000โ€“โ‚ฌ45,000
    โ— New ๐Ÿ‘ Seen โœ“ Applied 2w ago

    Sign up for suggestions tailored to the jobs you open and the searches you save.

    Apply now
    ๐Ÿค–

    Whoa โ€” hold up

    JobsRadar was built for real people having a rough time in their job search โ€” not for automated requests. You're clicking way too fast and you're now temporarily blocked.

    Come back later. If you're genuinely job hunting, we've got your back โ€” just act like a human.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Get the worldwide-remote edge.

    Join our Telegram channel for the stuff that helps you land the role โ€” salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

    Join the channel โ€” it's free