Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns. 

Responsibilities: 

• Act as the first point of contact for tenants and vendors who enter the Management office; escalate issues as needed 
• Update and maintain property contact lists and emergency information for property 
• Coordinate, schedule, and assist with deliveries to and from the dock area 
• Promote and foster positive relationships with tenants, owners, and staff 
• Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment 
• Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting 
• Create, submit, distribute, and track vendor contracts 
• Maintain Property files (electronically as well as hard copies on-site) 
• Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors 
• Conduct property inspections and reports to ensure quality assurance and efficient customer service 
• Assist in reviewing and compiling monthly and quarterly reports for client and property management team 
• Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence. 
• Coordinate and assist with meetings/special events held at the property as requested. 
• Assist in keeping the Client’s Policies and Procedures updated and current 
• Order office and kitchen supplies as needed 
• Handle other duties as assigned 

Desired Competency, Experience and Skills: 

• Four-year degree and 2+ years of related experience; or the equivalent combination of education and related experience 
• Real Estate experience a strong plus 
• Familiarity with commercial real estate documents and the work order process 
• Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook 
• Strong interpersonal skills; ability to maintain professionalism in a sensitive environment 
• Excellent verbal/written communications skills 
• Strong organizational skills; detail oriented 
• Proven record of providing excellent internal and external customer service 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.