• Monitor and manage daily operations across assigned zones.
• Allocate tasks and prioritize workload for Operations Executives.
• Conduct regular site inspections and quality checks.
• Supervise and guide Operations Executives during shifts.
• Review, validate, and consolidate daily operational reports.
• Coordinate with contractors, service providers, and internal departments.
• Lead on-site response during incidents, events, or peak periods.
• Support fit-out activities, openings, and special events.
• Act as escalation point before involving management.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Minimum 2-5 years of experience
• Proven experience in operations, facilities management, or site supervision (preferably in multi-site or zone-based environments)
• Ability to conduct site inspections, audits, and quality control checks with attention to detail
• Strong problem-solving skills with the ability to handle on-site incidents and act as the first point of escalation
• Experience coordinating with contractors, vendors, and internal stakeholders
• Ability to manage operations during high-pressure situations such as peak hours, events, or emergencies