Product Designer, Marketplace

About Nelo

Nelo is a leading consumer fintech and e-commerce platform in Mexico, with >$500MM in annualized GMV and >$75MM in annualized revenue. Our mission is to increase the buying power of consumers in Latin America, and we are doing so by building a modern alternative to credit cards. Nelo has raised over $40M of venture capital from investors including Homebrew, Two Sigma Ventures and Susa Ventures.

Nelo has additionally raised a $100M asset credit facility from Victory Park Capital. Our lean team includes experienced leaders from top technology companies including Uber, Amazon, Rappi, and DiDi.

We pride ourselves on our velocity, intellectual rigor, and efficiency. Nelo has offices in Mexico City and New York City.

About the role

This is the first dedicated design hire for Nelo's marketplace, and it is a chance to own a real surface early in your career. You will own the design layer for everything that touches the online store: navigation, checkout flows, merchant storefronts, and promotional placements. The work is primarily mobile web and desktop.

We expect this to suit a designer with roughly three to four years of experience who wants more ownership than their current role offers. If you are early in your career and hungry to run a product area, this is the role for you.

What you will work on

• Marketplace navigation, checkout, and discovery. The current navigation has room to improve. You will diagnose the friction and design the fix.

• New merchant integrations and promotional placements. When a merchant wants a custom checkout experience or a seasonal pop-up, you design it.

• Cross-functional working sessions. You will work in the marketplace working group alongside the PM and engineering team, translating product requirements into design decisions and defending those decisions with rationale.

• Marketing and communication assets. Campaign emails, social posts, promotional banners. This work shows up at Nelo, and you will be expected to handle it. If you have only ever done pure product design and plan to keep it that way, this role is not the right fit.

• Collaboration with Brand Design on visual consistency. You will not own the brand, but you will work alongside our Brand Designer to make sure the marketplace stays consistent with our overall brand design.

Why you should apply

• You have shipped real product work in e-commerce or fintech and can walk through what you designed, why you made those decisions, and what you would change now. Roughly three to four years of relevant experience is the sweet spot.

• Experience designing interfaces for digital products, with a focus on crafting seamless, engaging, and accessible experiences.

• A curious, strategic mindset with the ability to break down ambiguous challenges into actionable design solutions.

• Your portfolio shows range. Not only wireframes and flows, but work that reveals taste: layouts that breathe, hierarchy that guides, type and color choices you can defend. Personal projects count, especially if they show curiosity outside of product design.

• You embrace AI tools to accelerate and elevate human-centered design.

• You pick up tools quickly. AI tools, Figma features, and basic HTML/CSS to track down a color in an email template. These are not blockers for you. They are shortcuts.

• You want real ownership. The marketplace design is yours. That means the visibility is real, the feedback is direct, and the impact shows up in the product.

Why you should not apply

• You focus solely on design systems.

• You are interested exclusively in product design and have little interest in visual design or branding.

• You thrive in highly structured environments and prefer being given exact instructions rather than defining the path yourself.

How we work

Around 60 people work at Nelo. Lean and cross-functional by design.

This role is based in Mexico City. You will spend regular time in the office with the marketplace team, and there is flexibility to work from home part of the week.

Our design stack is Figma, Adobe Creative Cloud (Photoshop, Illustrator), and whatever tools you bring that make the work better.

Nelo uses Claude as part of the daily workflow across every team.

Interview process

• Interview with the Hiring Manager

• Design challenge

• On-site interview

• Background check

• Offer

Compensation & benefits

• Competitive salary and equity

• 100% medical, dental, and vision coverage

• Unlimited PTO

• Extended parental leave