We are hiring a Head of Operations to be the operational backbone of Cube RM - the person who makes sure the company runs as well as the product we build. You will report directly to the CEO, lead a small ops team, and own everything from company-wide processes and SOPs to cross-functional projects and leadership coordination.

This is not a purely strategic role. You will be hands-on. You will write the SOP, send the email, fix the broken process, run the meeting - not just design the system around it. At the same time, you will operate at the leadership level and be trusted to act as a proxy for the CEO when needed.

Responsibilities

• Operations Design & Management
  Build, maintain, and monitor how Cube RM runs as a company. Define processes, close gaps, and create visibility into what is working and what is not — across every function. You are accountable for operational health company-wide.

• SOP Governance
  Own the company-wide SOP library. Every recurring process — admin, HR, finance, sales handoffs, delivery — gets documented, owned, and kept current. You create where there is nothing. You fix what is broken. You audit what exists.

• Daily Operations
  Oversee operational execution across admin and finance ops — coordinating their work, removing blockers, and ensuring cross-functional handoffs do not fall apart.
• Strategic Projects
  Own initiatives that span teams and do not fit neatly into one function. You carry them from kick-off to close. No orphaned projects. No accountability gaps.
• Leadership Team Coordination
  Organize and follow-up leadership meetings: agenda, facilitation, documented decisions, follow-ups. Track OKRs. Support board and investor preparation alongside the CEO.
• HR Operations
  Own hiring process execution, onboarding, offboarding, contracts, and HRIS. You run the process; hiring decisions are made collaboratively with the relevant teams.
• Internal Communications & Culture
  Own all-hands, company announcements, and team engagement initiatives. Keep the company aligned and informed as we scale.

How We Expect You to Work 

AI is not a tool you use occasionally at Cube RM — it is the operating layer. Every process you build should have an AI-first default. Every SOP you write should ask: can this be automated, augmented, or accelerated? We expect the Head of Operations to model this mindset across the company — not just personally adopt it, but institutionalize it as the standard for how we run.

Requirements

• 8+ operations, business management, or a multi-function role, ideally within a startup or scaling technology company.
• Has built systems and processes from scratch, not just maintained existing ones.
• Has managed or coordinated people — directly or cross-functionally.
• Exposure to B2B SaaS or life sciences is a strong plus.
• Experience working closely alongside a CEO or founder is a strong plus.
• Strong written and verbal communication in English and Greek.
• Comfortable with process design, project management, and cross-functional coordination.
• Hands-on with productivity, HR, and ops tooling — quick to learn new systems.
• AI-native: uses AI tools daily as a default, not an experiment.

We 'd love it if you are:

• Proactive. You send the update before anyone asks. You spot the gap before it becomes a problem. You do not wait to be pulled.
• Structured. You hold many open threads simultaneously, know the status of each, and close loops without reminders. When things are undefined, you define them.
• Hands-on executor. You are not above doing the work. You write the SOP. You fix the broken flow. You follow up. You finish things.
• Multi-altitude. You write a leadership briefing and troubleshoot an admin process on the same day without losing quality on either.
• People manager with accountability. You set clear expectations for your team, follow through, develop them, and have hard conversations when needed. Collegiality alone is not enough.
• Commercially aware. You understand how Cube RM makes money and use that lens to prioritize operational decisions.
• Ownership without drama. When something breaks, you investigate, coordinate, and escalate with context. No panic. No blame.
• Empathetic with spine. You build genuine trust across the org. You also hold the line when it matters.
• Discreet. You are close to the CEO and will handle sensitive information across HR, finance, and strategy. Confidentiality is a default, not an effort.
• Low ego, high output. You do not need credit. You need results.
• Adaptive. Priorities shift fast here. You restructure without losing discipline.
• Direct. You say what needs to be said. No corporate hedging. No over-explaining.

Benefits

• Competitive compensation and benefits package (Medical - Life Insurance, meal e-card)
• Friendly working environment and several “work-office” perks (Advanced work/IT equipment, Welcome package, Wellness offerings)
• Flexible work schedule (Hybrid model)
• Access to training and support, so you'll never feel left on your own (e-training options, subsidized certifications).
• Exposure to cutting-edge technologies and software/product development methodologies
• Be part of several tech communities, as we support/participate into several meet-ups, both local and international

For more information about us, please visit https://www.cuberm.com/