About the role
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
This role supports HR Operations, People Analytics, and Employee Experience activities to ensure smooth HR processes, accurate data management, and a positive employee journey across the organization. The role works closely with HR Business Partners and HR Operations teams to maintain HR systems, generate reports, and support employee lifecycle processes.
The position combines operational execution, data support, and employee service mindset to help build an efficient and employee-friendly workplace.
Key ResponsibilitiesHR Operations Support
- Support day-to-day HR operations including onboarding, employee lifecycle updates, and exit processes
- Maintain employee records and ensure data accuracy in HR systems
- Assist in HR process execution such as offer creation, documentation, and policy adherence
- Support background verification and employee documentation tracking
- Coordinate with internal teams for smooth HR service delivery
People Data & Reporting
- Assist in preparing HR reports and dashboards on attrition, hiring, headcount, and attendance
- Maintain and update HR MIS reports on a regular basis
- Support data validation and ensure accuracy across HR systems
- Help in consolidating employee data for reporting and analysis
- Assist in basic analysis of HR metrics and trends
Employee Experience Support
- Support onboarding experience for new hires to ensure smooth induction
- Assist in employee engagement activities such as surveys and feedback collection
- Help track employee feedback and support implementation of engagement initiatives
- Support HR communication and employee queries
- Assist in improving employee touchpoints across lifecycle stages
- Support HR process improvements through data collection and feedback tracking
- Coordinate with HRBPs and HR Operations teams on ongoing activities
- Assist in maintaining HR process documentation and SOPs
- Support automation and system updates in HR tools
- 2–3 years of experience in HR Operations, HR Support, or People Operations
- Basic understanding of HR processes and employee lifecycle management
- Strong attention to detail and data accuracy
- Good Excel and reporting skills
- Strong communication and coordination skills
- Familiarity with HR systems (Workday, Darwinbox, or similar is a plus)
- Customer-service mindset with a focus on employee experience
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
