This role pays £13.45 per hour

14 hours per week maternity cover until April 2027

As Housekeeping Assistant you will assist the Head Housekeeper/Front of House Manager to maintain the highest standard of cleanliness, hygiene and comfort for customers within all village facilities and households.

You will be expected to:

• Deliver domestic services in a manner that upholds the core values of Belong and in accordance with organisational requirements to ensure the health, safety and wellbeing of customers, team members and other visiting members of the community that Belong serves.
• Respond to the needs of individual customers for domestic support to enable them to maintain their household accommodation.
• Assist the team by responding to requests for assistance with any aspect of housekeeping including cleaning and laundry tasks.

Requirements

• Demonstrates qualities to deliver Belong vision and values.
• Communicates clearly and has a professional manner.
• Works independently and as part of team to ensure the customer’s needs are met and team goals are achieved.

• Prioritises tasks and completes to the required standard and in a timely manner.

• Able to undertake moving & handling of loads, which may involve using specialist equipment.

• Able to undertake housekeeping tasks including cleaning and laundry using relevant equipment.

• Able to complete written work records.

• Good customer care focus with a desire to serve others.

• An awareness of Health and Safety requirements and how to follow product safety advice sheets and procedures.
• Reliable and able to fulfil contracted hours and work patterns e.g. days, evenings, weekends.
• Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent (Essential or working/prepared to work towards).
• Experience of previous commercial or domestic cleaning/ laundry.

Benefits

• Paid DBS*
• Enhanced pay for Bank Holidays
• Access to an Early Pay Scheme
• Free Blue Light Card
• Every other weekend off
• Medi cash
• Enhanced Colleague Referral Scheme
• Death in Service payment to a beneficiary of your choosing
• Paid induction (3 days 9am to 4.30pm) & paid training on site
• Subsidised meals in our Bistro
• Access to Employment Assistance programme
• o Confidential Counselling, Mental Health, Finance support
• Full PPE and LFT & PCR tests provided on site
• Access to Gain a NVQ
• Career Progression
• Auto Enrolment pension
• Free Wi-Fi
• Full Support, shadow shifts and training
• *DBS as per our terms and condition
• As part of our recruitment process you will be required to complete an Enhanced DBS check. Their code of conduct can be found on the following link that you can copy and post to your web browser if you wish to read:
• https://www.gov.uk/government/publications/dbs-code-of-practice
• We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff