About the role
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders.
This position will report to the Director, Technical Program and Operations.
You will:
- Coordination, monitoring and reporting within the enterprise and external partners
- Project planning and support for our engineering teams
- Design processes that scale to support our rapidly growing business
- Develop schedules, adhere to milestones and keep other team members on task
- Recognize and prioritize issues, and collaborate for timely resolution
- Identify risk factors, develop and execute mitigation plans
- Drive regular status updates to ensure transparency and maximize efficiency
- Facilitate open communication among differing personalities and work styles
- Perform other duties as assigned
You have:
- 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs
- Experience managing cross-departmental processes
- Experience leading successful projects from start to finish
- A talent for empathizing with employee and customer challenges, with a focus on user experience
- Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player
- Excellent written and verbal communication skills
- Experience in a high-growth company
- Business related degree, or equivalent experience
- Legally eligible to work in India on an ongoing basis
- Fluency in English is required
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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