📍 Paris | Full-time | Fluent 🇫🇷 & 🇬🇧
At Bigblue, we're building the logistics backbone for the next generation of commerce.
Modern brands sell everywhere: through their own online stores, marketplaces, retail, social commerce, and more. Across every channel, customers expect the same fast, reliable, and transparent experience after they buy. What used to be Amazon's exclusive advantage is now becoming the standard for every ambitious brand. We're helping them get there.
Since 2018, we've built a tech-driven fulfilment platform used by 600+ brands, including Muji, Aigle, Scuffers, and Cabaïa. With 200+ Bigbluers across the UK, France, Spain, and Germany, our proprietary tech stack, and a network of 9 warehouses and over 100,000 sqm of fulfilment space across Europe, we ship millions of orders every month. And we're nowhere near done!
Backed by €20M+ in funding, we're expanding across Europe and building the operating system that will power modern commerce operations at a global scale.
At Bigblue, we hold ourselves to a very high bar: in the quality of our product, the rigour of our operations, and the care we bring to every merchant we work with. You'll be working alongside talented people on real, high-impact problems, in an environment where high standards come with genuine support, ownership, and room to grow. If you want your work to matter from day one, you're in the right place.
Product team
You'll join the team that powers Bigblue's growth, with a triple mission:
• Absorb complexity and connect teams so the company can scale quickly without breaking
• Stay close to merchants and warehouse operators to detect issues and opportunities early
• Ensure that every release makes the experience smoother and more reliable
You’ll collaborate directly with experienced product managers and engineers (Apple, Vimeo, Frichti, Kapten, Alan, etc.) and see how a world-class product team builds, adapts, and scales technology. Along the way, you’ll gain hands-on product expertise, sharpen your technical skills, and play a central role in shaping Bigblue’s future.
Role
Investigate merchants’ issues, find solutions, and make sure their operations keep running smoothly.Capture and prioritize feedback from users to help shape the product roadmap.Troubleshoot problems alongside engineers and ensure fixes are delivered quickly.Support product launches with clear documentation, training, and communication so merchants adopt new features with confidence.Analyze product usage to uncover opportunities that drive adoption and growth.Collaborate with internal teams to ensure merchants get the best possible product experience.Requirements
Education - Bachelor or Master's degree from a top-tier engineering school (or equivalent) or a top-tier business schoolEager to learn - You are excited to discover new scopes and learn new technologiesEmbrace complexity - You have an habit of digging deep to understand how things really workProblem-solver - You thrive to find solutions to people's problemsCommunicator - Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams.Languages - Strong English & French communication skills - written & oral - to engage with all team members and merchants
Bonus
Work experience - Past experience in a cross-functional role in technology, support or operationsProgramming - Experience with software engineering and programming, or software tools (inspector, Google Cloud logs, Postman, etc.). If you're interested, the role can include development and maintenance of our softwareData Analysis - Ability to analyze product data and manipulate databases (SQL) Hiring Process
30-minute call to understand who you are, what you need, and answer any of your questionsTest interview to assess your skills, with short practical case studies (30 min preparation preceding a discussion)2h onsite with interviews with members of the team to assess human fit and for you to meet us
Thank you for considering joining Bigblue! We look forward to hearing from you <3
Why join Bigblue
💼 High impact role: Be at the center of our growth journey and help shape the team that will power Bigblue’s future.
💙 Founders-led company with an innovative, caring culture.
🚀 Fast-growing scale-up: Join a well-funded, early-stage company where your work will have immediate and visible results.
🌍 International environment: Work across Paris, Madrid, London, and our European warehouse network.
🏢 Brand-new offices in the heart of Paris’ 9th arrondissement (biggest tech hub).
🍱 10€ meal voucher per worked day (55% paid by Bigblue) + unlimited free snacks at the office.
🧘♀️ ClassPass membership for fitness & wellness.
🖥️ MacBook or any setup you need — your choice of equipment to do your best work.
🩺 100% health insurance coverage with Benefiz.
Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.
