Companies Getwingapp Reporting Analyst

About the role

Getwingapp · Hybrid

Wing is on an exciting mission to redefine the future of work for companies worldwide. We aim to be the one-stop shop for companies that want to build world-class teams and run their operations on autopilot.

At M32 AI, backed by top-tier Silicon Valley VCs, we are focused on developing agentic AI products for SMBs globally.

This is a fast-moving, high-ownership, execution-driven environment where you will help build systems, create reports, analyze situations to support informed decision-making, and develop processes from the ground up.

We are looking for a Reports Analyst to start immediately.

 

Responsibilities include but are not limited to:

  • Reports to the VP of Operations and / or COO
  • Leads implementation of various reporting platforms to generate daily, weekly, monthly, and quarterly data 
  • Acts as the single source of truth for all reporting requirements for Operations, QA, TA, Training, and Client Services Management Teams
  • May be called on for ad hoc reporting requirements
  • Ensures the development of Power BI Results to consolidate all reporting requirements
  • Partners with Wing Assistant team for any consolidation opportunities
  • Reports and Deliverables:

  • Daily EOD Summary of Absenteeism and Attrition
  • Daily Churn Report
  • Operational Dashboards
  • Monthly Business Reviews (for Ops to present to COO, CEO)
  • Ad Hoc Power BI Dashboards and ReportsScore Cards for All Employees (Updated Weekly)
  • Qualifications:

  • Proven experience in data analysis, reporting, or business intelligence, preferably in a BPO or remote work environment.
  • Significant experience with MySQL for querying, extracting, and analyzing operational and performance data.
  • Proficiency in Power BI and other data visualization/reporting tools.
  • Strong analytical skills and high attention to detail.
  • Ability to manage and prioritize multiple reporting requests.
  • Excellent communication skills and ability to collaborate across departments.

  • Why Join Us?
    As a Reports Analyst, you’ll empower every department with accurate, timely, and insightful data.
     
    You’ll eliminate manual, error-prone processes and unify reporting across geographies - enabling the business to make smarter, faster, and more confident decisions.
     
    Apply now and help us transform the way the world works!
    Ready to apply to Getwingapp?
    Apply to Getwingapp

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