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The role and team support various activities to standardize sales workflows and CRM processes and take the responsibility to coordinate the order-to-invoice process The specialist highest priority is supports for the sales team in best using the CRM and implementing CRM workflow standards across markets in Central Europe. The role is based in Germany and expected to cover 50% local support and 50% regional activities.
Key Responsibilities:
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Handle the lead management process in DACH, ensuring that incoming leads from different channels are qualified, valued, and assigned to optimize the lead and sales process and maximize opportunities.
Essential Skills:
Experience using AI tools – Copilot, agent creation, and Power Automate/automation tools.
Highly driven, self-starter who is focused and committed.
Proven ability to work independently as well as part of a team, with flexibility to adapt and manage change effectively in an ever changing environment.
Proficiency in CRM software (e.g. Salesforce) and Microsoft Office Suite skills.
Ability to operate in a high-velocity, metrics-driven sales organization.
Excellent verbal communication and interpersonal skills.
Flexibility and efficiency in handling multiple sales lead sources in parallel, with a structured and prioritized approach.
Commercial awareness — understands business flows and demonstrates a detailed understanding of the impact of technology on business processes and results.
Ability to execute against a detailed delivery plan.
Ability to work effectively across and with different departments and country organizations.
Experience working with Salesforce systems and workflows.
Experience using Jira – able to create clear, solid ticket content.
Speaking German and English fluently
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