The Village at Orchard Ridge – Where Teamwork Comes to Life

Job Type: Full Time
Shift: Day
Pay Range: $16.00 – $18.25 per hour, commensurate with your experience, qualifications, and leadership abilities

Surrounded by rolling hills and breathtaking views, The Village at Orchard Ridge isn’t just a place to work—it’s a community where warmth, care, and teamwork come together every day. As our Lead Server, you’ll help create exceptional dining experiences that bring residents and team members together like family.

In this key leadership role, you’ll guide and inspire a team of servers to provide attentive, joyful service in a setting that’s as beautiful as it is welcoming. From coordinating daily dining operations to supporting team growth and satisfaction, you’ll make sure every meal is served with care, respect, and attention to detail.

Why You’ll Love Working Here

• A Beautiful Place to Belong: Enjoy coming to work in one of the most scenic parts of the Shenandoah Valley, where the surroundings are as uplifting as the people
• Your Work Matters: Every interaction you lead brings comfort, joy, and connection to our residents—making a difference in their day, every day
• Team Spirit: Work with professionals who care deeply about teamwork, support, and mutual respect
• Growth and Development: Access opportunities to build your hospitality and leadership skills through mentorship and advancement
• Stability and Security: Enjoy the reliability of full-time hours, comprehensive benefits, and the peace of mind of being part of a trusted organization

What You’ll Do

• Greet residents and guests warmly and take accurate food and beverage orders within established timeframes.
• Coordinate and lead dining service, ensuring prompt, friendly table service and exceptional dining experiences.
• Oversee and assist servers in section assignments, side work, and accuracy of meal tickets.
• Train and mentor new servers on service standards, POS system use, and hospitality best practices.
• Retrieve and serve food and beverages according to presentation and service guidelines.
• Supervise dining room readiness, cleanliness, and organization before, during, and after meal service.
• Support catering events, including setup, service, and breakdown.
• Lead daily pre-shift meetings (“Line-Ups”) to set goals and foster team motivation.

What You Bring

• A minimum of one year's experience working in the dining room is required.
• Must be able to read, write, speak and understand English
• Must have the ability to receive and follow instructions, and communicate clearly with residents, guest and other team members
• Must have manual dexterity Ability to work in a fast-paced environment
• Experience in high volume meal service is preferred
• Computer skills helpful, with the ability to learn and use proprietary software as required
• Demonstrated excellent customer service skills

Full-Time Benefits

As part of the National Lutheran Communities & Services family, you’ll enjoy a broad range of benefits designed to support your well-being and professional growth:

• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan with employer contributions
• Next-day pay options
• Team member recognition programs
• Discounted meals on campus
• Career development and training programs

Join our team and discover why The Village at Orchard Ridge is more than a workplace—it’s a beautiful community built on care, teamwork, and pride in exceptional service.